Location
Brent, London

Hours
Full Time (hours not specified)

Salary
£31,930 per annum

About the Role
Are you passionate about making a difference and creating positive social impact? As an Employment Advisor (Restart Advisor), you will play a transformational role in coaching and empowering individuals. You will help participants unlock their potential and guide them toward sustainable employment, providing career coaching and personal development support while addressing complex and varied challenges.

Your responsibilities will include collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and outline steps needed to secure meaningful employment. You will meet and exceed performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community.

You will also signpost participants to internal and external services addressing needs such as debt management, mental health, and career coaching. Ensuring participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to support job searches will be key. Additionally, you will prepare participants for interviews by conducting mock interviews and assessment activities to build their confidence.

Maintaining accurate electronic participant records reflecting the broad spectrum of support offered—from coaching through to employment placement—within required timescales and standards is essential.

Ingeus is purpose-led and passionate about working with customers and communities to drive social change. Our culture is built on dignity, ensuring every individual is comfortable, confident, and recognised for their contributions.

Experience
Experience working in fast-paced environments is essential. Proven ability to motivate, inspire, and challenge participants to achieve their fullest potential. Strong track record of delivering against and exceeding performance targets while engaging participants in personal growth and mindset transformation to drive positive change.

About you
Exceptional communication skills to inspire and influence participants while addressing diverse needs with flexibility, robustness, and creativity. Ability to engage employers and external stakeholders to identify opportunities for participants. Flexible and creative problem solver capable of managing complex challenges. High-level digital literacy and excellent organisational skills to manage a varied caseload and deliver exceptional support while juggling multiple priorities.

Qualifications
Not explicitly specified, but a commitment to personal development and social impact is essential.