Location
Lambeth, London

Hours
Full Time

Salary
£35,000 per annum

About the Role
The Employability Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. You will support the team to achieve individual and team targets, providing ongoing practical support through observations, caseload reviews, and discussions of complex cases. You will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme. Key responsibilities include direct line management of the team, mentoring, training and developing team members to perform their roles effectively, regular observations and caseload reviews, and supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing day-to-day quality of provision, and managing performance.

Experience
Previous team management or leadership experience is essential. Proven experience overseeing performance, mentoring and supporting colleagues, and ensuring KPIs are met is required. Experience in stakeholder management with the ability to effectively network and build relationships internally and externally is also important.

About you
You are a motivated leader who thrives on supporting and developing others to achieve their best. You have strong communication and interpersonal skills, with the ability to manage complex cases and maintain operational excellence. You are committed to delivering high-quality services and driving positive outcomes for your team and customers.

Qualifications
Relevant qualifications or equivalent experience in team leadership or employability services are desirable but not explicitly stated as mandatory.