Location
Barnet, London

Hours
Full Time (hours not specified)

Salary
£35,000 per annum

About the Role
The Employability Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. You will support the team to achieve individual and team targets, providing ongoing practical support through observations, caseload reviews, and discussions of complex cases. You will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme.

Key responsibilities include direct line management of the team, mentoring, training and developing team members to perform their roles effectively, regular observations and caseload reviews, and supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing day-to-day quality of provision, and managing performance.

About Ingeus
Ingeus partners with governments, employers, and local organisations to design and deliver services that solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. We are purpose-led, passionate, and proud to work with customers and communities to drive social change.

Our culture is built on treating everyone with dignity, ensuring every individual feels comfortable, confident, and recognised for their contributions. We value neurodiverse colleagues and provide a transparent application, screening, and interview process.

Experience
Previous team management or leadership experience is essential. Experience overseeing performance, mentoring and supporting colleagues, and ensuring KPIs are met is required. Proven stakeholder management skills with the ability to effectively network and build relationships internally and externally.

About you
You are a motivated leader who can inspire and develop a team to achieve high performance. You have strong communication and interpersonal skills, are results-driven, and committed to operational excellence.

Qualifications
No specific qualifications are stated; however, relevant leadership experience and a commitment to continuous improvement are key.

Benefits
- 25 days annual leave plus bank holidays with the option to salary trade extra leave
- Employee Assistance Programme with 24/7 access and 6 counselling sessions
- Private Medical Insurance and Life Assurance
- Up to two days per year dedicated to Community Giving (Volunteering)
- Eyecare vouchers
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Travel Season Ticket Loan
- Long Service Awards
- Access to Salary Finance including financial education and advice
- Opportunity to purchase additional perks such as Critical Illness Cover and dental insurance