Location
Hackney, London

Hours
Full Time

Salary
£35,000 per annum

About the Role
The Employability Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. You will support the team to achieve individual and team targets, providing ongoing practical support through observations, caseload reviews, and discussions of complex cases. You will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme. Key responsibilities include direct line management of the team, mentoring, training and developing team members to perform effectively, regular observations and caseload reviews, and supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing day-to-day quality of provision, and managing performance.

About Ingeus
Ingeus partners with governments, employers, and local organisations to design and deliver services that address complex social and technological challenges. We improve opportunities and help create strong societies where people have the independence, knowledge, and skills to thrive. Our culture is built on dignity, ensuring every individual feels comfortable, confident, and recognised for their contributions. We value neurodiverse colleagues and provide a transparent application and interview process.

Benefits
- 25 days annual leave plus bank holidays with the option to salary trade extra leave
- Employee Assistance Programme available 24/7 with access to 6 counselling sessions
- Private Medical Insurance and Life Assurance
- Up to two days per year dedicated to Community Giving (Volunteering)
- Eyecare vouchers to assist with purchasing glasses
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Travel Season Ticket Loan
- Long Service Awards
- Access to Salary Finance for financial education and advice
- Opportunity to purchase additional perks such as Critical Illness Cover and Dental Insurance

Experience
- Previous team management or leadership experience is essential
- Experience overseeing performance, mentoring and supporting colleagues
- Proven ability to ensure KPIs are met
- Stakeholder management skills with the ability to network and build relationships internally and externally

About you
You are a motivated leader who thrives on supporting and developing others. You have strong communication and organisational skills, and you are committed to operational excellence and achieving results. You are adaptable and able to manage complex cases and challenges effectively.

Qualifications
No specific qualifications are stated; however, relevant leadership experience and a commitment to continuous professional development are expected.