Location
London - Hybrid working model with an average of three days per week in the office located on Gresham Street, near St Paul’s Cathedral, with excellent transport links.

Hours
Full Time - Flexible working hours with summer hours offering early finish at 3pm on Fridays during June, July, and August.

Salary
Negotiable

About the Role
Paysafe is a leading payments platform with 29 years of experience, serving merchants and consumers globally across 260 payment types and 48 currencies. As an Employee Relations Specialist within the Global People Partnering team, you will play a pivotal role managing Capability and Conduct investigations, ensuring fair and consistent application of policies and procedures. You will lead end-to-end employee relations cases including disciplinary, grievance, performance, and conduct matters, ensuring compliance with internal policies and local employment laws. Your responsibilities will include conducting thorough investigations, preparing documentation, providing evidence-based recommendations, and partnering with People Partners and business leaders to support ER best practices and risk mitigation. You will collaborate with legal counsel and external advisors on complex cases and provide ad hoc support on projects such as organisational restructures, TUPE transfers, and change management programmes. This role offers the opportunity to contribute to a high-performance, inclusive culture aligned with Paysafe’s values of openness, honesty, courage, and pioneering spirit.

What Paysafe Offers
Flexible working hours, option to buy or sell holiday and carry over up to 5 days, social events on the rooftop terrace with views of St Paul’s Cathedral, fully equipped facilities including showers and fresh towels, free breakfast and snacks, dedicated wellbeing room, enhanced paid family policies, product testing opportunities, discounts on gym and leisure memberships, support purchasing Apple and LG products, employee-led equality communities, four paid charity days, private health and dental insurance including pre-existing conditions, income protection, life assurance, and more.

Experience
- Proven experience in an Employee Relations-focused role, ideally within a fast-paced, matrixed organisation.
- Strong knowledge of UK employment law and HR best practices.
- Demonstrated ability to manage sensitive and complex cases with discretion and professionalism.
- Experience working with confidential data and maintaining appropriate boundaries.

About you
- Excellent communication, influencing, and stakeholder management skills.
- High attention to detail and ability to manage multiple priorities.
- Collaborative, solutions-focused mindset with a passion for fairness and integrity.
- Experience supporting international ER cases or working in a global HR function is desirable.

Qualifications
No specific qualifications are required; however, a strong understanding of employment law and HR practices is essential.