Location
Kingston upon Thames, with flexible working arrangements including hybrid working from Kingston and Sutton offices.

Hours
Full time, with occasional evening and weekend work to support a healthy work-life balance.

Salary
£42,060 per annum

About the Role
Join the Licensing Team supporting the Royal Borough of Kingston Upon Thames and Sutton Council, working across two high performing London boroughs. This role focuses on processing applications for changes and amendments to existing licences, reviewing paperwork, performing checks, and re-issuing licences and permits. You will provide advice and guidance to residents and businesses, respond to enquiries about licensing regimes, and support officers with complex applications and premises visits. The team regulates a wide range of public safety, health and safety, and animal welfare regimes including Alcohol and Entertainment, Gambling, Special Treatments, Street Trading, Animal Activities, and Sports Ground Safety.

This is an excellent opportunity for a committed and enthusiastic individual eager to develop their skills and knowledge within a regulatory environment. You will be part of a small specialist team delivering a high-quality, responsive service through collaboration with internal and external partners. The role offers a supportive environment with modern remote working technology and opportunities for professional growth.

About the Borough
Working for Kingston and Sutton councils means engaging with two vibrant boroughs sharing services and opportunities. Kingston is a historic Royal borough on the Thames, known for excellent schools, green spaces like Richmond and Bushy Parks, and a strong community focus under the Liberal Democrat administration. Sutton is well connected, with a reputation for excellent schools, green spaces, and a thriving cultural heritage. Both boroughs are committed to tackling the climate emergency and investing in sustainable development.

Kingston and Sutton councils offer flexible working patterns and support to help you balance your professional and personal life. You will be part of exciting developments including the London Cancer Hub in Sutton and a major housing regeneration programme in Kingston.

Our Offer to You
We provide a supportive, friendly, and collaborative environment to help you grow your career and skills. We encourage innovation and value your ideas to improve service delivery. Benefits include:
- Generous annual leave entitlement of 25-32 days plus bank holidays (pro-rata if part-time)
- Enhanced family leave options
- Three volunteering days per year in Kingston
- Hybrid and flexible working arrangements
- Learning and development portal
- Discounts at local shops, restaurants, gyms, and leisure centres
- Interest-free season ticket loans
- Local Government Pension Scheme
- Bicycle loan and cycle to work schemes
- Electric vehicle leasing scheme
- Confidential health, wellbeing, and counselling support

Experience
Experience in processing and validating licence applications or in administrative/support roles is desirable but not essential. Enthusiasm and a willingness to develop within a regulatory environment are key.

About you
You will be enthusiastic, committed, self-motivated, and have a positive attitude. Excellent communication and time management skills are essential. You must be confident dealing with members of the public, elected councillors, and enforcement agencies. Adaptability to changing priorities and the ability to work accurately and diligently to tight deadlines are required.

Qualifications
No specific qualifications are mandated for this role, but a commitment to learning and professional development is important.