Location
Southall, covering North West London

Hours
Full Time (hours not specified)

Salary
£29,139 per annum

About the Role
As an Estate Services Support Team Operative, you will play a vital role in supporting frontline caretaking teams to keep Peabody estates and communal areas clean, safe, well maintained, and welcoming for residents. Working across a designated patch, your responsibilities will include specialist cleaning tasks, supporting estate improvement initiatives, assisting with bulk refuse and fly-tip removal, conducting non-skilled emergency lighting and fire alarm testing, and maintaining high standards expected by residents. This varied, hands-on role ensures your contribution directly impacts customer satisfaction and the quality of neighbourhoods. Key duties include:
- Keeping estates, blocks, and communal areas free from litter and graffiti
- Supporting caretaking and gardening teams with bulk refuse removal and disposal
- Carrying out specialist cleaning such as hard floor care, window cleaning, chute cleaning, and prestige cleans
- Assisting with estate improvement programmes and identifying solutions to recurring environmental issues
- Conducting non-skilled emergency lighting and fire alarm testing to meet statutory obligations
- Operating and maintaining cleaning equipment, powered tools, and specialist machinery safely
- Reporting communal repairs, vandalism, graffiti, tree maintenance needs, and health and safety concerns
- Completing work records accurately and maintaining equipment, refuse systems, and allocated vehicles
- Providing holiday and sickness cover for colleagues across the service
- Supporting the delivery of a responsive, customer-focused estates service that meets Peabody's high standards

Experience
A commitment to delivering excellent estate cleanliness standards. Experience in estate or facilities maintenance is beneficial but not essential.

About you
- Good customer service skills with the ability to communicate effectively with residents, customers, and colleagues
- Ability to work independently and manage workload with minimal supervision
- Proactive, flexible, and team-focused approach
- Physically fit and able to undertake manual outdoor work in varying weather conditions
- Basic literacy and numeracy skills
- Basic understanding of health and safety requirements within an estates environment
- Full and valid UK driving licence
- Willingness to undertake relevant training, including industry-recognised cleaning qualifications where required

Qualifications
No formal qualifications are required, but a willingness to learn and complete relevant training is essential.