Location
2B Hogarth Road London, St. Charles Centre for Health & Wellbeing, Exmoor Street London

Hours
Full time (hours not specified)

Salary
£32,000 per annum

About the Role
The Executive Assistant & Office Manager will develop and maintain effective working relationships with senior managers, clinicians, General Practice member practices, Primary Care Networks, and external stakeholders. You will communicate professionally with NHS organisations, local authorities, and partner agencies, drafting and editing correspondence and briefing documents. The role involves managing multiple complex diaries, prioritising competing business demands and organisational priorities, anticipating future requirements, and proactively coordinating schedules, meetings, and corporate activities. You will monitor key deadlines, actions, and organisational commitments to ensure timely completion and follow-up. Responsibilities include coordinating executive and governance meetings, including logistical planning and document management.

Although the role does not involve direct clinical care, the post holder must maintain a patient-centred approach and support the organisation in delivering high-quality primary care services.

You will contribute to the development and implementation of administrative systems, governance processes, and executive office procedures, supporting organisational transformation and service improvement projects. The role also supports procurement of office resources in line with organisational policies.

Additional responsibilities include providing administrative support for recruitment, induction, and appraisal processes, supporting the coordination of mandatory training records and workforce information, and maintaining accurate, secure, and auditable electronic and paper records in compliance with Data Protection legislation, UK GDPR, Information Governance standards, and Records Management requirements. You will produce, analyse, and collate information to support organisational reporting, performance monitoring, and decision-making, as well as support the management of governance documentation and corporate records.

The role requires sustained concentration when managing multiple priorities, preparing administrative documentation, and supporting internal and external meetings. The post holder must meet competing and conflicting duties and challenging deadlines.

General responsibilities include maintaining strict confidentiality, promoting equality, diversity and inclusion, complying with Health and Safety legislation, adhering to safeguarding policies for children, young people and vulnerable adults, participating in appraisal, mandatory training and continuing professional development, and demonstrating NHS values and behaviours such as compassion, respect, integrity, collaboration, quality improvement, and patient-centred care.

Experience
Proven experience in managing complex diaries and coordinating executive-level meetings. Experience working within NHS or healthcare environments is desirable but not essential. Strong organisational and communication skills are required to liaise effectively with senior managers, clinicians, and external stakeholders.

About you
Highly organised and proactive individual with excellent planning and prioritisation skills. Able to work under pressure and meet competing deadlines. Professional and confident communicator with a patient-centred approach. Demonstrates integrity, confidentiality, and commitment to equality, diversity and inclusion. Able to maintain sustained concentration and manage multiple priorities effectively.

Qualifications
Relevant administrative or office management qualifications are advantageous. Commitment to ongoing professional development and mandatory training is essential. Knowledge of Data Protection legislation, UK GDPR, and Information Governance standards is desirable.