Location
Ealing

Hours
Full Time

Salary
Competitive salary, commensurate with experience

About the Role
ISS Facilities is recruiting an experienced Facilities Manager to join our team supporting a high-profile government contract. As Facilities Manager, you will take full ownership of service delivery across your allocated regional sites. Managing both hard and soft FM services, you will ensure performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment. You will act as the key interface between the client and operational teams, ensuring we consistently demonstrate high standards, transparency, and compliance.

This is an opportunity to manage a prestigious government contract, operating within a structured, high-expectation environment where professionalism and service excellence are critical. If you are an experienced Facilities Manager ready to take ownership of a regional portfolio and be the face of service delivery, we would love to hear from you.

About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We work closely with customers to understand every aspect of the user experience. Through intelligent solutions, high standards, and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing innovation, or airports bringing passengers home. ISS is committed to corporate responsibility and values diversity and inclusion, offering a challenging and exciting career with opportunities to develop and grow.

Experience
- Proven experience in a Facilities Management role.
- Strong understanding of both hard and soft FM services.
- Experience managing client expectations in a complex contract environment.
- Previous people management/line management experience.

About you
- Professional and proactive with excellent client relationship skills.
- Ability to manage multiple sites and teams effectively.
- Strong commitment to compliance, health and safety standards.
- Motivated to deliver high standards of service and operational performance.

Qualifications
- IOSH Managing Safely qualification.
- Good understanding of statutory compliance requirements.
- Working towards or holding a Level 3 or Level 4 qualification in Facilities Management.