Location
London Borough of Tower Hamlets

Hours
Full Time (hours not specified)

Salary
Grade I £45,852 - £49,155

About the Role
We are recruiting for an experienced, dynamic SEND Adviser (Family Partnership Officer) to join Tower Hamlets & City SEND IASS. If you are passionate about providing expert information and support to parents of children with SEND and young people aged 16 - 25 in line with Education Law, we would love to hear from you. In this role, you will provide a specialist service to residents including SEND Mediations and Tribunals. You will provide impartial expert advice and information to all parents/carers of children with special educational needs (SEN), ensuring that parents’ views are heard and understood. You will demonstrate an in-depth knowledge of and familiarity with the UK Education System, particularly in relation to SEN Law and provision, and manage a large caseload of both parents and young people aged 16 - 25.

Our Benefits
Competitive salary Grade I £45,852 - £49,155
Local Government Pension Scheme membership
Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas
Staff money-saving schemes (e.g., rent deposit loans, season ticket loans)
Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways

About Tower Hamlets Council
Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.
Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.
As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.
At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.

Experience
Experience of working across Education, Health & Social Care to provide specialist SEND services including Mediations and Tribunals.

About you
Sound knowledge of SEND Law and Guidance.
Strong communication and collaborative skills, with the ability to work effectively in a diverse community.
Ability to manage a large caseload of parents and young people aged 16 - 25.

Qualifications
Not explicitly stated, but in-depth knowledge of UK Education System and SEN Law is essential.