Location
London

Hours
Full Time (hours not specified)

Salary
Negotiable, dependent on experience, store size, complexity and location

About the Role
As a Food Manager at Sainsbury's, you will role model and coach for high standards and efficiency across the entire food hall. You will manage compliance with processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping Sainsbury's remain the first choice for food shopping. People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer experiences.

Our management teams are the driving force behind the business. With bold leadership, a passion for service, and an eye for opportunity, you will empower teams to raise the bar every day. Whether it’s product availability, safety standards, or seamless daily operations, you will be a hands-on, sleeves-rolled-up changemaker. This leadership creates a rewarding work environment for colleagues and a next-level shopping experience for customers, bringing our purpose to life one powerful action at a time.

Benefits
We offer a great range of benefits including a discount card (10% off shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% off at Sainsbury’s every Friday and Saturday), an annual bonus scheme based on performance, free food and hot drinks in stores, generous holiday entitlement, maternity and paternity leave, pension matching (4-7.5%), Sainsbury’s share scheme, wellbeing support (emotional support, counselling, legal and financial advice), colleague networks, Cycle to Work scheme, and special offers on gym memberships, restaurants, holidays, retail vouchers and more.

We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We provide resources and support for colleagues and their teams, including enhanced discretionary leave for families and carers, development opportunities such as mentorship, training, and career progression pathways, and celebrate diversity through initiatives and events fostering inclusion and respect.

Experience
Previous line management responsibilities in a fast-paced, operational environment. Proven track record of delivering exceptional customer experiences and coaching others to consistently raise standards. Experience leading teams in dynamic, customer-facing environments, inspiring others, driving high performance, and creating thriving cultures. Leadership experience in high-volume, fast-paced operational settings such as retail, food service, or hospitality, overseeing daily operations, solving business problems, and maintaining focus on customer delivery. Proven success in delivering a wide range of KPIs including sales, stock availability, customer satisfaction, and colleague engagement. Experience managing complex people matters including performance, absence, and formal employee relations cases with confidence and fairness.

About You
You are a bold and passionate leader who empowers teams to deliver outstanding customer service. You are hands-on, proactive, and comfortable leading operations independently in the absence of senior management. You have excellent people management skills and are confident handling disciplinary and performance issues fairly and effectively.

Qualifications
Specific qualifications are not detailed, but leadership experience and a proven ability to deliver operational excellence and manage teams effectively are essential.