Location
London

Hours
Full Time - hours may vary depending on store needs

Salary
Negotiable, dependent on experience, store size, complexity and location

About the Role
As a Food Manager at Sainsbury's, you will role model and coach high standards and efficiency across the entire food hall. You will manage compliance with processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping Sainsbury's remain the first choice for food.
People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay accuracy. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer experiences.
Our Food Managers lead operations confidently, often working independently in the absence of senior management. You will be a hands-on leader, driving product availability, safety standards, and seamless daily operations. Your leadership will make work more rewarding for colleagues and elevate the shopping experience for every customer. This is how we bring our purpose to life, one powerful action at a time.

Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Annual bonus scheme based on performance
- Free food and hot drinks for colleagues in all stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme offering discounted investment opportunities
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to support personal and professional growth
- Cycle to Work scheme for tax-efficient bike and equipment hire
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Inclusive workplace committed to diversity, equity and support for all colleagues

Experience
- Previous line management responsibilities in a fast-paced, operational environment
- Proven track record of delivering exceptional customer experiences and coaching teams to raise standards
- Leadership experience in a high-volume, customer-facing setting such as retail, food service, or hospitality
- Demonstrated success in delivering against KPIs including sales, stock availability, customer satisfaction, and colleague engagement
- Experience managing complex people matters including performance, absence, and formal employee relations with confidence and fairness

About you
- Passionate about brilliant customer service and leading by example
- Strong people manager who inspires and drives high performance
- Comfortable leading operations independently when required
- Able to create a positive, thriving culture for colleagues

Qualifications
- No specific qualifications required; focus is on leadership skills, operational experience and a passion for delivering great customer experiences