Location
London

Hours
Full time Monday to Friday, 9.00am - 5.00pm. Flexible working arrangements available including full-time Assessment Centre or hybrid roles. After approximately six months of training, alternative working patterns may be available.

Salary
Starting salary £51,582 with opportunity to achieve a £2,000 salary uplift over the first 12 months based on development milestones. Further salary uplifts available from year 2 as you learn new specialist skills. Up to 10% quarterly discretionary bonus. 25 days holiday plus bank holidays with option to buy more.

About the Role
As a Functional Assessor, you will use your clinical expertise to carry out functional assessments of claimants face to face, via video and telephone, evaluating their ability to undertake activities of daily living. You will ask focused questions, apply active listening and critical reasoning skills to gather accurate information throughout the assessment. You will produce high quality, structured clinical reports for submission to the Department for Work and Pensions (DWP). Working alongside experienced clinical colleagues, you will ensure assessments are clinically fair and of high quality.

In this role, you will not make decisions or recommendations regarding claimant services or benefits but will use your clinical experience to gather the necessary information for DWP decision-making.

Benefits include predictable hours, private pension, private medical insurance, maternity and parental leave, paid training including CPD and reimbursed registration fees, paid structured training to achieve formal DWP accreditation, a supportive clinically led culture, clear career progression routes within Ingeus and the wider APM Group, online shopping discounts, various financial and lifestyle options, and a £2,000 refer a friend scheme.

Experience
Minimum of 12 months post-registration clinical experience and active clinical practice within the last year. Pharmacists require a minimum of 18 months experience.

About you
• Thrives in a high performing, structured environment focused on service excellence.
• Open to formal training to become a DWP approved Functional Assessor.
• Receptive to ongoing constructive feedback to ensure the best claimant experience.
• Confident using computers and learning new software to produce detailed, high-quality reports.

This role may not suit you if you are uncomfortable with technology, dislike writing detailed reports, prefer hands-on clinical care, are not seeking retraining or a new direction, dislike working with targets, or are unwilling to work on site for some or all of the working week (minimum 3 days).

Qualifications
NMC-registered Adult Nurses (RGN, RMN, RNLD), HCPC-registered Physiotherapists, Occupational Therapists, Paramedics, or GPhC-registered Pharmacists.
Excellent communication and critical-thinking skills, ability to type, and confidence using computers are essential.