Location
London

Hours
Full time Monday to Friday, 9.00am - 5.00pm. Flexible working arrangements available including full-time Assessment Centre or hybrid roles. Post-training (typically six months), alternative working patterns may be available.

Salary
Starting salary £51,582 with opportunity to achieve a £2,000 salary uplift over the first 12 months based on development milestones. Further salary uplifts available from year 2 as you learn new specialist skills. Up to 10% quarterly discretionary bonus. 25 days holiday plus bank holidays with option to buy more.

About the Role
As a Functional Assessor, you will use your clinical expertise to carry out functional assessments of claimants face to face, via video and telephone, evaluating their ability to undertake activities of daily living. You will ask focused questions, apply active listening and critical reasoning skills to gather accurate information throughout the assessment. You will produce high-quality, structured clinical reports for submission to the DWP. Working alongside experienced clinical colleagues, you will ensure assessments are clinically fair and of high quality.

Benefits include predictable hours, private pension, private medical insurance, maternity and parental leave, paid training and CPD, reimbursed registration fees, paid structured training to achieve formal DWP accreditation, a supportive clinically led culture, clear career progression within Ingeus and the wider APM Group, online shopping discounts, various financial and lifestyle options, and a £2,000 refer a friend scheme.

While you will not make decisions or recommendations regarding claimant services and benefits, your clinical experience will help you ask the right questions to fully understand claimants’ needs and living environments, providing accurate information for DWP decision making.

Experience
Minimum of 12 months post-registration experience and active clinical practice within the last year.

About you
• Thrives in a high-performing, structured environment focused on service excellence.
• Open to formal training to become a DWP approved Functional Assessor.
• Receptive to ongoing constructive feedback to ensure the best claimant experience.
• Confident using computers and learning new software to produce detailed, high-quality reports.

This role may not suit you if you are uncomfortable with technology, dislike writing detailed reports, prefer hands-on clinical care, are not seeking a new direction or retraining, dislike working with targets, or cannot commit to some on-site working (approximately 3 days per week).

Qualifications
NMC-registered Adult Nurses (RGN, RMN, RNLD) or HCPC-registered Physiotherapists or Occupational Therapists. Excellent communication and critical-thinking skills, ability to type and confidence using computers are essential.