Location
London

Hours
Hybrid working - minimum 2 days per week in the office

Salary
£60,000 per annum

About the Role
As Governance Operations Manager, you will play a pivotal role in ensuring the smooth and effective delivery of governance and compliance activities across the organisation. You will provide high-quality operational support to the Governance and Compliance team, the Executive Committee, and non-executive board and committee members. This role is central to maintaining the integrity of governance processes, driving continuous improvement, and ensuring that systems and procedures are robust, efficient, and fit for purpose. You will lead a small team, fostering a culture of excellence and accountability, and act as a key point of contact for internal and external stakeholders on governance matters.

In this role, you will oversee the day-to-day operations of the Governance and Compliance function, ensuring that all governance activities are delivered to a high standard. You will supervise and develop team members, manage communications and enquiries, and take ownership of key governance processes and systems. You will coordinate and support meetings for the Group’s Boards and Committees, including the Executive Committee, ensuring agendas, papers, minutes, and follow-up actions are handled professionally and efficiently. You will maintain governance records and registers, support regulatory returns, and ensure compliance with document execution protocols. Additionally, you will manage contracts for governance-related IT solutions and champion continuous improvement across all areas of governance operations.

Joining Peabody means becoming part of a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We are committed to creating a workplace where everyone feels supported, included, and empowered.

Benefits include 30 days’ annual holiday plus bank holidays, two additional paid volunteering days each year, a flexible benefits scheme including family friendly benefits and access to a discount portal, 4 x salary life assurance, and up to 10% pension contribution.

Experience
- Proven experience supporting a Senior Leadership team and working comfortably with executive colleagues.
- Strong background in meeting administration, including agenda preparation, report writing, and formal minute taking.
- Demonstrable experience in supporting business processes with the ability to identify, streamline, and implement improvements that enhance operational efficiency.
- Proven experience in managing and developing teams, with the ability to lead effectively, delegate tasks, and maintain high performance standards.

About you
- Excellent communication skills, both written and verbal, with the ability to engage confidently with senior stakeholders.
- High level of organisational ability, capable of managing multiple priorities under pressure with minimal supervision.
- A proactive and accountable approach to work, fostering a culture of excellence within your team.

Qualifications
- No specific qualifications are stated; however, relevant experience and skills in governance operations and team management are essential.