Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best-known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We are one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients. An exciting opportunity has arisen to take a key leadership role in the further development of the Trust's Data and Analytics capabilities, particularly around Clinical Analytics, The effective use of Terminologies and the continued development and management of our clinical data archive. Main duties of the job The key purpose of this position is to design and develop the infrastructure and architecture for delivering the ambition laid out in the Trust Data and Analytics Strategy for enhancing the use and deployment of data analytics across a range of functions. The post holder will also lead the development of the management archived data across both GSTT and KCH. This is a business-critical function that ensures both Trust’s can meet their regulatory requirements across Information Governance and the management of data for other purposes such as research. The post holder will support as part of a wider leadership team the Chief Medical Officer (CMO), Chief Nursing Officer (CNO), Chief Operating Officer (COO), Deputy Chief Executive Officer (DCEO) and Chief Clinical Information Officer (CCIO) by directing the implementation of SNOMED terminology across the organisation for accurate structured diagnostic and procedural recording and documentation. This will work across the Epic implementation and will provide terminologies services to both GSTT and KCH. The post holder will be responsible with others for development of an effective data analytics strategy and delivery model. The form and priorities of this will require that the post-holder be able to discuss highly contentious issues and build engagement around our data strategy, implement our analytics capability and build on our newly introduced archived data capability. Working for our organisation The Post holder will work within the CMO but have a wide range of engagement across the Trust with regular contact with a diverse range of multidisciplinary team members including (but not limited to), the Chief Information Officer, The Programme Director, Director of Information and Performance, ITCS and CITI, Clinical Groups and other corporate functions. The post holder will regularly attend a variety of Trust boards to advise Trust Executives on the strategic direction of data analytics, terminologies and data education. The post holder will be a member of the Clinical Analytics Advisory Group, the Clinical Research Advisory Group and the Data Commercialisation Advisory Group. Detailed job description and main responsibilities Leadership and performance management: · Together with the Delivery Director for Data and Analytics Strategy the postholder will provide leadership to staff, ensuring clear communication of Trust values, vision, priorities and expectations to ensure delivery of advice, education and services of the highest quality · Responsibility for managing a highly complex business area and ensuring that the appropriate strategic plans are delivered within the agreed data strategy for the Trust · Develop and deliver the strategy and performance management of the clinical analytics, archiving and terminologies teams. · Hold direct reports to account for delivery of their objectives through regular performance review meetings · Develop business plans where necessary and advising on relevant contracts with external parties · Oversee in conjunction with appropriate colleagues as and when required the set up, leadership and establishment of new teams with niche analytics roles · D eputise for the Delivery Director for Data and Analytics Strategy Team activity and stakeholder management: · To maintain oversight of the staff within the team, including escalating issues as necessary, monitoring project progress, and managing professional concerns. · Responsible for the direction of team administration, including managing leave requests, contract changes, recruitment, budget and financial management, and employee on boarding · Strategic and operational development of the team, including collaboration with the CMO and other corporate and clinical groups to establish necessary analytic resource Trust-wide. Including the development and implementation of business cases and resource allocation. · Deliver programme content, including liaising with contracted and external vendors to facilitate the creation, advertisement, and administration of content related to the Faculty · Identify, engage and work with all relevant stakeholders to build a platform for the delivery of education and training in the field of data and analytics to both clinical and non-clinical staff · Design, facilitate and lead workshops, stakeholder events and project meetings with a wide range of stakeholders · To manage, motivate, persuade and influence multiple stakeholders and partners to ensure a shared purpose and that responsibilities are clear, agreed and followed up in a timely manner · To manage the competing priorities of stakeholders and partners and report on strategy and performance, including the delivery of difficult news up to Clinical Group and Trust Board leave. · To develop and seek out internal analytical resource within the Trust, maintaining analytical stakeholder engagement, with a view to draw upon their experience, and share back developments in improving strategic use of data. · Manage day to day operational matters with our Enterprise Data Warehouse supplier. Including the direction of annual professional services resource to the value of c£250K. Risk & Governance: · Develop and manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with data governance standards and other relevant Trust-wide policies and processes and best practice requirements · Manage the resolution of c omplaints and issues from, staff, suppliers, other internal and external service providers and partner organisations in a timely and appropriate manner in line with Trust policy, procedures and service delivery values and priorities · Develop Trust wide processes and policies for the design, development and implementation of data analytics and novel approaches for example data terminologies and archiving solutions in a range of environments and manage local implementation · Prepare and deliver briefing reports for corporate bodies up to and including the Trust Board in relation to the functions and performance of the faculty. · Design and implement facilitating processes, such as Information governance and access, to support and encourage adoption of data driven analytics across the organisation. Staff Management: · Provide senior leadership of the team and influence data related service design and delivery across the organisation · Responsible for ensuring that the workforce is appropriately utilised and long-term service needs are appropriately planned for in terms of staffing levels and skill mix · Monitor compliance within the faculty with Trust-wide staff management policies and procedures and take remedial action with accountable staff where shortfalls occur · Line manage, coach and develop faculty staff and conduct their annual performance appraisal in conjunction with the Programme Director. Financial Management: · Responsible for ensuring that financial obligations are met and faculty staff work within defined budget parameters and that they comply with the Trust’s Standing Financial Instructions. · Act as an authorising signatory for capital and revenue budgets (Data and Analytics budget line c£1.5M) within limits agreed with the CMO · Manage reporting on budget positions to support the Delivery Director to discharge their accountability for ensuring internal and external financial targets are achieved, including the maximisation of income opportunities and the delivery of efficiency savings; · Manage complex and multi-stranded budgets in an environment that constantly fluctuates. Also, to ensure effective resource utilisation and expenditure against control totals. Strategy, Change Management and Service Improvement: · To be responsible for devising and implementing methods for highly complex information collection, analysis and presentation that meet the specification of the end user/client. This will include information gathering where data is difficult to get and interpret · Use data to present evidence and recommendations for service change to a number of audiences including clinical leads and staff, directors, and users. Use data-driven presentations to challenge existing work practices and beliefs for varying audiences, who may be sceptical or even antagonistic. · To devise and provide specialist training in data analysis, continuous improvement principles and change methodologies for a range of audiences in order to spread improvement skills and enable a culture of sustainable change and continuous improvement · Maintain and share throughout the Trust an understanding of healthcare policy and ideas and tools associated with health service development and improvement. Teaching & Training: · Audit methodologies, terminologies and processes for ensuring high quality data analytics used across the Trust The post holder is required to follow Trust policies and procedures which are regularly updated including: Confidentiality / Data Protection / Freedom of Information Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 2018. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2000, post holders must apply the Trust’s FOI procedure if they receive a written request for information. Information Governance All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed and forwarded in a secure and appropriate manner. Perform the duties of an Information Asset Owner. Equal Opportunities Post holders must at all times fulfil their responsibilities with regard to the Trust’s Equal Opportunities Policy and equality laws. Health and Safety All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trust’s health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees. Infection Control All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs. All post holders must comply with Trust infection screening and immunisation policies as well as be familiar with the Trust’s Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy, Personal Protective Equipment Policy, safe procedures for using aseptic techniques and safe disposal of sharps. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trust’s use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated by the Trust to be mandatory. Person specification Staff Management Essential criteria Evidence of direct management of staff in a diverse team Evidence of effectively directing complex work strands across a team Desirable criteria Evidence of the ability to manage difficult conversations Financial Management Essential criteria Understanding of trust processes to ensure financial obligations are met and faculty staff work within defined budget parameters and that they comply with the Trust’s Standing Financial Instructions. Desirable criteria Experience of directly managing a budget Qualifications and Experience Essential criteria Demonstrate a successful track record of understanding data analytics in a healthcare setting Extensive in-depth demonstrable success in delivering change and performance with and through management teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships Extensive Experience of working with a diverse range of stakeholders and a successful track record of influence and engagement Extensive analytical and problem solving skills Strong leadership, interpersonal skills and authority; able to successfully foster and manage relationships between own unit and other Directorates Extensive experience of delivering transformation projects centred on the data and analytics Desirable criteria Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working An understanding of Terminologies and SNOMED CT in particular A sound understanding of GDPR and other data protection legislation Communication Essential criteria Evidence of having prepared and presented briefing material at senior level Evidence of the ability to distil complex information for a non specialist audience Desirable criteria Evidence of presenting challenging or negative information to a senior audience Equality Diversity and Inclusion Essential criteria Evidence of commitment to the promotion of Equity, Diversity and Inclusion, either with colleagues, patients or the public. Evidence of the ability to develop a high functioning team Ability to demonstrate commitment to the role Desirable criteria Evidence of the ability to manage change Evidence of managing complex stakeholder environments Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements This post will require a submission for Disclosure to be made to check for any unspent criminal convictions. Further details / informal visits contact Name Christopher Euden Job title Delivery Director Data and Analytics Strategy Email address [email protected] Additional information For informal discussion about the role please email Chris Euden