Location
Bloomsbury, London

Hours
Full Time

Salary
£70,739 per annum

About the Role
The Head of the Director’s Office leads a high-performing team that provides strategic advice and support to the Museum’s Director and senior leadership team. Acting as a trusted adviser to the Director, the postholder provides oversight and quality assurance across the Director’s Office, coordinates key strategic initiatives, and ensures the delivery of high-quality support for the Director’s activities, engagements and wider programme.
As the Museum’s Masterplan and capital campaign progress, you will develop a deep understanding of the Director’s priorities and the Museum’s strategic objectives, ensuring that the programme of events and engagements reflects these. You will lead the Director’s engagement with the Museum’s community of donors, patrons and supporters, working closely with the Director of Development as the principal liaison to strengthen relationships and support the successful delivery of fundraising objectives.
You will also oversee the Museum’s public affairs strategy, ensuring it effectively supports broader organisational priorities. Internally, you will play a key role in supporting the Director’s engagement with leaders and colleagues across the Museum. Acting as a key liaison with the People and Culture and Internal Communication functions, you will help drive effective organisational communication, workforce planning, recruitment, succession planning and organisational resilience, ensuring the Director remains connected to the needs and priorities of the Museum.
Key responsibilities include leading and developing the Director’s Office team of approximately five colleagues, overseeing secretariat support to the Director and senior leadership team, providing quality assurance on key decisions and projects, coordinating strategic priorities such as major exhibitions, public affairs activity, capital projects, fundraising initiatives and supporter engagement, and building strong relationships across the Museum and with external stakeholders to support organisational objectives.

Experience
Proven track record of providing strategic advice and high-quality executive support within a complex organisation. Experience in governance, public affairs and stakeholder management is essential. Demonstrated ability to manage competing priorities in a fast-paced environment while maintaining sound judgement and discretion.

About you
Resilient and adaptable leader, highly organised and detail-oriented with the ability to produce accurate, concise and well-presented documentation including reports, briefings, meeting papers, minutes and correspondence. An accomplished communicator with excellent interpersonal skills, combining diplomacy, tact and political awareness with the confidence to challenge constructively and provide trusted advice. Ability to build credibility and influence at all levels internally and externally. Willingness to travel and work flexibly as appropriate to the role.

Qualifications
Not explicitly stated, but a strong professional background and relevant experience in leadership, strategic advisory roles, and stakeholder engagement are implied as essential.