Location
University of Westminster, NW1 5LS, London

Hours
Permanent roles Monday to Friday with occasional weekend work, variable hours

Salary
£15.00 per hour

About the Role
Aramark UK is recruiting two Hospitality Assistants to join the team at the University of Westminster. You will prepare and serve food, snacks, and beverages to customers in a professional and friendly manner. Providing excellent customer service by responding promptly to guest requests and enquiries is essential. You will maintain cleanliness and hygiene standards across hospitality areas, kitchens, and function rooms. Responsibilities also include setting up meeting and event rooms with refreshments, catering items, and required equipment, clearing tables, washing and returning crockery and cutlery, monitoring and replenishing stock levels, and supporting the smooth day-to-day operation of hospitality services. This role offers full training, free meals on shift, and access to PerkBox discounts. You will join a talented team with excellent career prospects and opportunities for development, including apprenticeship schemes and internal promotion. Aramark is committed to safeguarding and promoting the welfare of children and young people, with all roles subject to safer recruitment checks including references and an enhanced DBS.

Experience
No specific experience required, but a friendly and personable demeanour with a commitment to excellent customer service is essential.

About you
- Friendly and approachable with the ability to handle complaints and ensure guest satisfaction
- Clear communication skills to interact effectively with guests and colleagues
- Team player who works well in a collaborative environment
- Able to multitask and adapt in a fast-paced setting
- Flexible and able to manage changing work schedules and unexpected demands
- Strong problem-solving skills to address issues quickly and effectively
- Good time management and ability to prioritize tasks under pressure
- Attention to detail, especially regarding food presentation and guest preferences

Qualifications
No formal qualifications are required for this role. A positive attitude, willingness to learn, and commitment to delivering excellent service are key.