Location
6 Brixton Hill, London, SW2 1EG

Hours
Full Time

Salary
£42,612 per annum rising in annual increments to £44,235 per annum including London Weighting

About the Role
The Housing Advisor post forms part of Lambeth Council’s approach to reducing homelessness in the borough. You will work within the Homelessness Prevention Service, the Council’s frontline response to alleviating homelessness, managing a varied caseload in a busy and often challenging environment. Your role will be to prevent and relieve homelessness in accordance with the Homelessness Reduction Act, associated Code of Guidance, case law and best practice.

You will conduct in-depth interviews with households threatened with homelessness, advise customers on housing options, and complete Personal Housing Plans. You will investigate complex housing situations and issue decisions in line with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017.

This is an exciting opportunity to join a motivated team working to reform the response to homelessness, delivering real solutions for people in housing difficulties. The role offers hybrid working and is available as a 1-year fixed term contract or secondment opportunity.

Lambeth is a vibrant and diverse borough in South London with a strong community spirit and ambitious plans for the future through the Lambeth 2030 Plan and One Lambeth Programme, underpinned by values of Equity, Ambition, Kindness, and Accountability.

Experience
- Awareness of legislation relating to housing advice, homelessness, housing management and allocation
- Good practical understanding of the range of housing problems people may experience
- Broad knowledge of the housing and support needs of homeless applicants and tenants
- Experience providing quality advice and information to the public
- Experience handling complaints and enquiries
- Excellent knowledge of negotiation and mediation techniques and their practical application

About you
- Motivated and skilled individual with the ability to work in a busy and challenging environment
- Able to develop any gaps in knowledge through on-the-job training
- Committed to delivering quality services and supporting diverse communities

Qualifications
- Applications welcomed from experienced applicants, recent graduates, and those with transferable skills
- On-the-job training will be provided to all successful applicants