Location
Brixton Hill, London

Hours
Hybrid working

Salary
Starting salary £42,912 per annum including London Weighting

About the Role
The Housing Advisor will work closely with the Supported Housing Commissioning Team, particularly the Rough Sleeping Coordinator, to identify rough sleepers in need of housing assessments and determine suitable locations for these assessments, which may include day centres, supported housing schemes, or short-term emergency hotel accommodation. This role forms part of Lambeth Council’s approach to reducing homelessness in the borough by preventing and relieving homelessness for rough sleepers in line with the Homelessness Reduction Act, associated Code of Guidance, case law, and best practice.

The postholder will conduct in-depth interviews aimed at relieving homelessness, advise customers on available housing options, and complete Personal Housing Plans. They will investigate complex housing situations and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017. Experience working with rough sleepers is desirable but not essential, as on-the-job training will be provided.

This is a one-year fixed term contract or secondment opportunity. Lambeth Council is committed to its transformational One Lambeth Programme and values Equity, Ambition, Kindness, and Accountability in delivering excellence to its diverse community.

Experience
- Awareness of legislation relating to housing advice, homelessness, housing management, and housing allocation with a practical understanding of housing problems people may face.
- Broad knowledge of the housing and support needs of homeless individuals, housing applicants, and tenants.
- Experience providing quality advice and information to the public and handling complaints and enquiries.
- Excellent knowledge and practical application of negotiation and mediation techniques.

About you
- Motivated and skilled individual with the ability to work in a busy and challenging environment.
- Willingness to develop knowledge and skills through on-the-job training.
- Ability to work collaboratively within a team and with partner agencies.
- Commitment to the values of Equity, Ambition, Kindness, and Accountability.

Qualifications
- Recent graduates and those with transferable skills are encouraged to apply.
- Specific qualifications are not essential as training will be provided, but a good understanding of relevant housing legislation and practice is required.