Location
London

Hours
Full Time - Nightshift hours typically from 22:00 to 08:00, working 4 nights per week

Salary
Negotiable, with a £4,500 premium on top of the base salary for nightshift work

About the Role
As a Lead Nightshift Manager at Sainsbury's, you will lead and manage a small team of managers overnight to ensure all replenishment activities are completed and the store is ready for customers the following morning. You will plan for key trading activities and events by collaborating closely with the store leadership team. Your responsibilities include people management such as pay and scheduling routines, training, communication, and handling employee relations including performance management, absence, and disciplinary processes. You will regularly take full accountability for the store overnight, role modelling and coaching for high standards and operational efficiency. Ensuring the health and safety of all colleagues working on your shift is a key part of your role. This position requires a hands-on leader who can confidently manage the store in the absence of senior management and drive high performance through data-driven decision making and team engagement.

Responsibilities
Lead the nightshift management team to deliver exceptional customer experiences and seamless store operations. Empower your team to maintain product availability, uphold safety standards, and execute daily operational tasks efficiently. Act as a role model and coach to promote a culture of ownership, accountability, and inclusivity. Manage complex people matters with fairness and sound judgement, ensuring a safe and supportive working environment. Drive continuous improvement by interpreting KPIs and embedding new ways of working to achieve operational excellence.

Working for Us
We offer a competitive salary dependent on experience, store size, complexity, and location. Benefits include a 10% discount card across Sainsbury's, Argos, Tu, and Habitat (increasing to 15% on Fridays and Saturdays at Sainsbury's), an annual bonus scheme, free food and hot drinks, generous holiday entitlement, pension matching (4-7.5%), a share scheme, wellbeing support, colleague networks, Cycle to Work scheme, and special offers on gym memberships, restaurants, holidays, and retail vouchers. We are committed to creating an inclusive workplace where every colleague can thrive and every customer feels welcome. Reasonable adjustments are available during the application and interview process to support all candidates.

Experience
- Proven leadership experience managing large teams in fast-paced, customer-focused environments
- Experience developing leaders, building high-performing teams, and fostering a culture of ownership and accountability
- Track record of delivering exceptional customer experiences and improving KPIs such as sales, stock availability, customer satisfaction, and colleague engagement
- Confident managing sensitive and complex people matters including performance, absence, and formal employee relations cases
- Operational leadership experience in retail, hospitality, or food service, including owning departmental performance and leading in the absence of senior leadership
- Experience leading change initiatives and embedding new systems or ways of working

About You
- Comfortable working nightshifts and adaptable to the physical and mental demands of overnight work
- Passionate leader who is ambitious for customers and colleagues, inspiring and growing your team
- Data-driven operator confident in interpreting KPIs and driving performance improvements
- Inclusive leader who builds diverse and supportive teams
- Skilled in managing disciplinaries, performance issues, and employee relations up to dismissal with fairness and sound judgement

Qualifications
- No specific qualifications required, but proven leadership and operational experience is essential
- Experience working night shifts in a high-volume operational environment is desirable but not mandatory