Location
London Borough of Croydon

Hours
Full Time - compressed hours available

Salary
£76,879 - £88,967 per annum

About the Role
As a Lead Technology Delivery Manager, you will play a pivotal role in shaping how Enterprise Services delivers critical technology products and services. Leading multiple teams across a complex portfolio, you will create the conditions for high performance, remove barriers, and build trusted relationships with stakeholders and suppliers. Using data and insight, you will drive continuous improvement and embed joined-up ways of working that deliver better outcomes.

As delivery grows in scale, complexity, and risk, you will provide cross-cutting leadership to strengthen portfolio-wide oversight, coordination, and assurance. Operating with significant autonomy, you will set clear expectations, shape proportionate governance, and influence senior stakeholders across organisational boundaries. You will support strategic prioritisation and sequencing while improving visibility of delivery progress, dependencies, and risks so leaders can make confident, evidence-based decisions.

This is an opportunity to make a lasting impact on the future of Enterprise Services. By reducing fragmentation, strengthening delivery disciplines, and building greater consistency across the portfolio, you will help transform a collection of programmes into a mature, high-performing delivery organisation. Your leadership will enable sustainable delivery at scale and provide the Deputy Director for Delivery with clear, trusted, and strategic oversight.

Where business needs allow, this role may be suitable for a combination of office and home-based working. Employees will be expected to spend a minimum of 60% of their working time in the office.

Experience
Demonstrable passion for delivery with experience or skills in:
- Leading teams using different delivery approaches such as Agile and Waterfall, guiding them to implement the most appropriate methodology for complex and ambiguous situations.
- Facilitating delivery of technology products and services throughout their lifecycle across multiple teams.
- Bringing teams together to work towards common goals and resolving issues in inter-team interactions.
- Identifying, prioritising, and managing risks, issues, and dependencies.
- Leading teams in communicating with technical and non-technical stakeholders, managing expectations, resolving issues, and improving relationships.
- Engaging with suppliers, monitoring performance, and resolving problems.

About you
You will be a proactive leader who can set up teams for success, remove blockers, and foster continuous improvement. You will build and maintain trusted relationships with stakeholders and suppliers, and be comfortable operating with significant autonomy. You will share knowledge and good practice across the Home Office Technology Delivery community and wider Government, supporting the UK’s security and prosperity through the products and services your teams deliver.

Qualifications
While specific qualifications are not listed, you will be assessed against the Home Office Government Digital and Data Profession Career Framework and Skills for the Information Age (SFIA) framework, with expected capabilities including:
- Risk Management (BURM) – level 4
- Project Management (PRMG) – level 5
- Stakeholder Relationship Management (RLMT) – level 5
- Supplier Management (SUPP) – level 4
- Team Dynamics and Collaboration (HO33) – level 4
- Organisational Facilitation (OFCL) – level 4