Location
Brixton Hill, London

Hours
Full Time (hours not specified)

Salary
Starting salary £42,912 per annum rising in annual increments to £44,235 per annum

About the Role
As a Multi Trade Operative within Lambeth Council's Community Works team, you will deliver a wide range of communal repairs, estate-based maintenance, and HIA remedial works across Lambeth’s housing portfolio. You will be responsible for carrying out internal and external repairs to a high standard, ensuring safety, quality, and customer satisfaction at all times.

You will use your technical expertise to diagnose issues, complete repairs efficiently, and provide first-time fixes wherever possible. The role requires strong problem-solving skills, professionalism, and the ability to work independently across busy estates and communal environments.

You will manage your workload effectively, maintain van stock levels, operate a PDA to receive and update job information, and liaise with residents, supervisors, and customer services to keep repairs flowing smoothly. This is a hands-on, operational role within a fast-paced Direct Labour Organisation (DLO), making a direct contribution to improving the condition of Lambeth’s estates and the experience of our residents.

Community Works is committed to increasing in-house delivery, improving resident satisfaction, and reducing reliance on contractors. You will join a skilled, supportive, and customer-focused operational team working closely with Area Supervisors, Surveyors, Schedulers, and other specialist trades across both North and South areas of the borough.

Lambeth is a vibrant and diverse community with bold ambitions for the future through the Lambeth 2030 Plan ‘Our Future, Our Lambeth’. The borough offers exceptional schools, lush green spaces, cultural gems, and world-renowned institutions, providing an enriching and dynamic environment to work in.

Experience
- Proven experience delivering repairs in your core trade plus at least one additional trade skill such as plumbing, carpentry, drainage, groundwork, plastering, glazing, brickwork, or decorating.
- Experience completing responsive repairs and remedial works both internally and externally.
- Experience using PDAs or handheld devices to receive and complete repair orders.
- Ability to interpret work instructions, plan workload, and update schedules or planners.
- Strong understanding of compliance, quality standards, and safe working practices.
- Excellent customer service skills, including liaising with residents and other stakeholders.
- Ability to work independently and take ownership of each repair from start to completion.

About you
- Strong customer-focused approach with professionalism, clear communication, and respect for residents.
- Accountability for delivering high-quality repairs and meeting service standards.
- Ability to work safely, follow procedures, and uphold health & safety requirements at all times.
- Flexibility, problem-solving ability, and willingness to support the wider team in achieving first-time fix targets.

Qualifications
- NVQ Level 2 qualification in Carpentry or Plumbing (essential).
- Full UK driving licence – manual transmission (essential).
- Ability to drive and maintain a council van in line with Fleet and Community Works procedures.