Location
London Borough of Tower Hamlets

Hours
Full Time (hours not specified)

Salary
£42,264 per annum

About the Role
We are recruiting a Neighbourhood Safeguarding Officer to join our motivated Neighbourhood Team, delivering high-quality housing services within the London Borough of Tower Hamlets (LBTH). This key role focuses on managing casework related to Domestic Abuse, Safeguarding, and Hoarding, ensuring cases are handled consistently and effectively to achieve the best outcomes for affected residents. You will provide advice and support to colleagues across the Council in line with relevant legislation and best practice.

Key responsibilities include acting as the first point of contact for safeguarding concerns, supporting training and awareness initiatives, conducting detailed case reviews, providing risk assessments and safety planning for survivors, and representing LBTH at key meetings such as MARAC and VAWG. You will champion the Domestic Abuse Housing Alliance (DAHA) project and work collaboratively with internal departments and external agencies to safeguard families and improve reporting and recording procedures.

The role also involves contributing to policy reviews, ensuring professional conduct aligned with LBTH values, managing cases within the LBTH case management system, and undertaking other reasonable duties as directed by management.

We offer 26 days paid holiday plus 8 bank holidays, pension scheme, cycle to work salary sacrifice, interest free loans, well-being discounts, newly refurbished offices with free tea, coffee and fruit, shower facilities, and flexible blended and remote working provisions. You will be part of a diverse and inclusive workforce committed to equality and community impact.

LBTH is an accredited disability confident employer guaranteeing interviews for applicants with disabilities who meet the essential criteria. We welcome applicants interested in flexible working and those living in the borough.

Experience
Proven experience in managing safeguarding concerns, particularly relating to Domestic Abuse, Safeguarding, and Hoarding. Experience in case management, risk assessments, safety planning, and multi-agency working is essential. Ability to investigate incidents and support training delivery is required.

About you
You will be a confident and professional individual with excellent communication and interpersonal skills. You must be able to act as a trusted advisor and advocate, demonstrating strong organisational skills and the ability to work collaboratively across teams and agencies. Commitment to LBTH values of Together, Open, Willing, Excellent, and Respect is essential. You should be motivated to contribute to a diverse and inclusive workplace and support continuous improvement in safeguarding practices.

Qualifications
Relevant qualifications or training in safeguarding, domestic abuse, or related fields are desirable but not explicitly stated. A commitment to ongoing professional development and adherence to relevant legislation, policies, and best practice is required.