Location
London Borough of Tower Hamlets

Hours
Full Time

Salary
£47,097 per annum

About the Role
Notting Hill Genesis, one of London's largest housing associations, is seeking a Paralegal to join our Legal Disrepair team. You will manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim through to legal settlement and completion of works. As an integral part of our legal resources, you will provide legal support to operational and repairs teams on disrepair issues, acting as a trusted and knowledgeable voice on legal matters related to disrepair across the wider business.

Working closely with local officers, repair teams, tenancy sustainment, and safeguarding teams, you will ensure cases are handled sensitively, making recommendations and driving outcomes that safeguard the business while keeping residents at the centre of decisions.

Your responsibilities will include managing a caseload of escalated disrepair matters, providing comprehensive legal support particularly within the pre-action protocol, collaborating with panel solicitors when external involvement is required, and coaching Legal Assistants as needed. You will represent Notting Hill Genesis confidentially in external settings such as court, multi-agency meetings, mediation, and casework panels.

You will prepare, draft, and respond to all necessary legal documentation, evidence, and witness statements to a high standard, take ownership of your caseload in line with performance indicators, and work closely with operational teams to ensure legal escalation occurs only after all reasonable engagement with residents has been exhausted. Additionally, you will support and advise operational teams to identify and mitigate legal risks proactively and contribute to policy and practice development.

Experience
- Experience working within a disrepair or asset management team in a legal department, housing association, or similar organisation.
- Proven ability to manage your own caseload with similar cases.
- Experience providing legal support and advice on disrepair matters.

About you
- Conscientious with an eye for detail and enthusiasm for law.
- Excellent written and verbal communication skills.
- Strong judgement and discretion.
- Efficient with excellent case management skills, attention to detail, and ability to meet deadlines and prioritise tasks.
- Ability to develop and maintain strong relationships with colleagues, operational teams, and third-party stakeholders.
- Ability to work independently in a fast-paced environment.

Qualifications
- Law degree, CILEX qualification, or equivalent.

Desirable
- Knowledge of relevant legislation such as the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018.
- Working understanding of the Civil Procedure Rules.