Location
London office based (up to 2 days WFH)

Hours
Full Time

Salary
£40,000 - £45,000 per annum

About the Role
Thanks for stopping by! We’re Doctor Care Anywhere (DCA), the UK’s largest private provider of telehealth services. We work with insurers, healthcare providers, and corporate customers to serve patients with a range of digitally enabled telehealth services on our proprietary platform. DCA is committed to delivering the best possible patient experience and clinical care through digitally enabled, joined up, evidence-based pathways. Our strategic ambition is to be the UK market leader in digitally enabled primary care, helping to meet the health needs of patients and payors in a challenging and fast-changing environment.

At the heart of DCA is its people. With a workforce of circa 650+, they are key to our success and this role is focused on supporting their experience. Working as part of a small People team, you will provide HR advice to leaders and colleagues that is commercially focused, legally compliant, and supports a positive workplace culture. You will coach, support, and guide line managers on People-related matters and lead on lifecycle processes and administration to ensure colleagues have a great experience that meets our high standards.

DCA is committed to optimising the way we work to make it as efficient as possible. We have recently implemented Sage People to reduce administration, and this role will be the Sage system expert, leading all system-wide changes. This is a varied generalist role spanning day-to-day employee relations casework, policy and process ownership, and involvement in wider people and culture projects.

This is a 12 month fixed term contract covering maternity leave.

Experience
- Proven experience providing Employee Relations advice to leaders in an HR/People Advisor role
- Experience working with Sage People (HR/Payroll system)
- Broad knowledge of HR employee lifecycle activities
- Good working knowledge of employment law
- Ability to build strong, trusting working relationships with peers and stakeholders
- Able to coach and influence others to reach desired outcomes and comfortable positively challenging others
- Ability to manage multiple projects simultaneously and prioritise effectively
- Strong written and verbal communication skills
- Confident using digital tools and HR systems with a willingness to learn new software
- Desire to learn and grow within HR

About you
You are a proactive and commercially minded HR professional who values a positive workplace culture. You enjoy coaching and supporting leaders and colleagues, and you are comfortable working in a fast-paced environment. You have a strong sense of ownership and are keen to drive continuous improvement through process development and automation. You are adaptable and able to contribute to wider people and culture projects.

Qualifications
- CIPD qualified or working towards (Level 5 or equivalent professional experience) is desirable
- Experience of payroll processes and administration is desirable