Location
London

Hours
Full Time

Salary
Negotiable

About the Role
As the UK’s communications regulator, Ofcom delivers vital work that keeps the UK connected and shapes the future of communication. Our work spans phones, broadband, TV, radio, postal services, and wireless devices, while also addressing online safety. We seek people from diverse backgrounds to help make communications work for everyone.

During this two-year apprenticeship within Ofcom’s Broadcasting and Media Group (BMG), you will gain experience across all parts of the group, which ensures access to trusted, diverse, and sustainable media across the UK. BMG’s work covers TV, radio, and video-on-demand services, including setting rules, issuing licences, monitoring compliance, and protecting audiences.

You will start in the Delivery and Strategy Hub, developing core skills in planning and organising work. As your apprenticeship progresses, you will gain experience in Broadcast Licensing, Content Policy Development, and Content Standards and Enforcement, learning how policy expertise, regulatory judgement, and operational delivery combine to regulate content effectively.

Examples of your work may include contributing to reports on public service broadcasters, supporting initiatives to improve industry inclusivity, or helping update rules to protect audiences from harmful content.

Your apprenticeship will provide hands-on experience in:

- Delivery and Strategy: Supporting project planning and coordination across BMG.
- Broadcast Licensing: Assisting with licence applications and compliance checks.
- Content Standards and Enforcement: Supporting complaint assessments and investigations.
- Content Policy Development: Helping shape broadcasting and media policy through research and engagement.

This role offers a unique opportunity to learn how policy is developed end-to-end, working collaboratively to find fair and practical solutions that improve communications for everyone in the UK.

Experience
No prior experience is required. Enthusiasm for learning and a proactive attitude are essential.

About you
You should be adaptable, eager to learn, and able to communicate clearly. You will be expected to embrace change, work collaboratively, and contribute fresh ideas. Strong organisational skills and the ability to manage multiple tasks are important. A commitment to diversity and inclusion aligns with Ofcom’s values.

Qualifications
5 GCSEs including English Language and Maths (or level 2 equivalent) at grade 4 or above (or old grade C and above) and a Level 3 qualification such as:
- 2 A-levels at grade D or above;
- BTEC Extended Diploma at grade PPP or above;
- Level 3 apprenticeship;
- Equivalent level 3 qualifications with at least 48 UCAS points.