Location
25 John Wilson Street, London, Woolwich (Head Office), Woolwich, Thamesmead, Plumstead (Practice Sites), South East London

Hours
40 hours per week

Salary
£32,000 per annum

About the Role
The Primary Care Network Pharmacy Technician will be employed by Greenwich Health Ltd, the GP Federation in Greenwich, supporting one of six Primary Care Networks (PCNs) across the area. The post holder will work across two member practices with a combined patient list of approximately 10,000. Working as part of a multi-disciplinary team and under the supervision of the Clinical Pharmacist, this patient-facing role ensures the safe, accurate, and timely supply of prescribed medication. The role contributes to the clinical management of patients and supports workforce capacity and capability within primary care.

The post holder will provide technical and administrative support to Clinical Pharmacists and clinicians, respond to medication queries from patients and primary/community staff, and work independently managing their own workload. They will liaise effectively with patients, primary care staff, community pharmacists, and other healthcare partners to promote cost-effective, safe, and evidence-based prescribing in line with local formularies and national guidance.

Key responsibilities include processing repeat medication requests, issuing prescriptions within agreed protocols, conducting medication reviews in various settings, maintaining accurate patient medication records, supporting medication optimisation and lifestyle advice, and ensuring safe repeat prescribing of high-risk medicines. The role also involves medication reconciliation following hospital discharge or other care transitions and supporting prescribing audits and targets.

The post holder will actively engage with partner organisations including secondary, community, and primary care colleagues to ensure continuity of medication management and attend relevant meetings related to prescribing and medicines initiatives.

Experience
Experience working within a pharmacy or healthcare setting is desirable. Experience supporting clinical pharmacists and working within primary care or community healthcare environments is advantageous.

About you
Professional, motivated, and flexible individual with excellent communication skills. Able to work independently and as part of a multi-disciplinary team. Demonstrates enthusiasm and commitment to delivering high-quality patient care. Able to manage workload effectively and respond to the evolving needs of the role and patients. Committed to maintaining confidentiality and adhering to organisational policies and procedures.

Qualifications
Qualified Pharmacy Technician with registration or equivalent professional qualification. Authorisation to make changes to prescribing records within the practice is required, either by written agreement or GP signature for specific audits. Commitment to ongoing professional development and participation in mandatory training and performance appraisal schemes.