Location
Central London or Cheltenham (must live within commutable distance)

Hours
Full Time

Salary
£62,008 (London) or £55,758 (Cheltenham)

About the Role
As a Product Manager at GCHQ, you will be the day-to-day owner of multiple technology and infrastructure products that underpin critical organisational services. You will work closely with customers, stakeholders, and delivery teams to guide products through their full lifecycle—from early planning and development through to implementation, improvement, and eventual retirement.

You will build strong relationships across the organisation, understand diverse perspectives, and work towards shared goals. This may involve helping customers prioritise work, negotiating dependencies between teams, and using data and evidence to support difficult decisions. Your focus will be to ensure resources are allocated where they deliver the greatest value.

Product performance data will be central to your decision-making, alongside maintaining roadmaps, refining backlogs, and contributing to planning cycles. Whether engaging with customers about their priorities or coordinating work across multiple teams, you will ensure critical products continue to meet user needs and evolve effectively.

This role is part of an established and expanding Product Management function that welcomes new ideas and diverse perspectives. You will join a growing community of Product Managers encouraged to share ideas, challenge assumptions, and contribute to the ongoing evolution of product practices and ways of working.

Benefits
Starting salary of £55,758 (Cheltenham) or £62,008 (London), plus a comprehensive benefits package including:
- 25 days’ annual leave rising to 30 days after five years’ service, plus 10.5 days of public and privilege holidays
- Employee performance recognition scheme
- Interest-free season ticket loan
- Excellent pension scheme
- Cycle to work scheme
- Facilities such as subsidised gym, restaurant, and on-site coffee bars (at some locations)
- Paid parental and adoption leave

Training and Development
From day one, you will receive a structured induction to familiarise you with the products, teams, stakeholders, and ways of working relevant to your role. An assigned buddy will support your onboarding.

You will join an established product management community with opportunities to learn from experienced colleagues, share ideas, and build your professional network through regular community events.

As your career develops, you will have access to product management development pathways, Agile and Lean training, professional certifications, and leadership development opportunities. GCHQ encourages continuous learning aligned with your goals and interests.

Experience
Proven experience in a Product Management role or a related position providing significant product management expertise is essential. Suitable backgrounds include established Product Manager or Product Owner roles, or Business Analyst or Project Manager roles within product environments. Experience in technology or infrastructure is beneficial but not mandatory.

Strong understanding of core product management principles such as roadmaps, backlogs, and product lifecycles is required, along with confidence working in Agile and Lean environments.

Ability to use data, user insight, and evidence to make informed decisions and prioritise effectively is critical.

About you
Excellent relationship-building skills to work effectively with a wide range of stakeholders.

Comfortable managing competing priorities and having constructive conversations when expectations, resources, or timescales are not aligned.

Curious and motivated to improve processes and open to new approaches that lead to better outcomes.

Qualifications
No specific formal qualifications are mandated; however, professional certifications in product management, Agile, or Lean methodologies are advantageous.

Security clearance to Developed Vetting (DV) level is required, and candidates must be British citizens or hold dual British nationality.