Location
10 South Colonnade, Canary Wharf, London, E14 4PU

Hours
Full Time - 37 hours per week

Salary
£60,778 - £68,422 per annum plus benefits

About the Role
We are seeking a Programme Delivery Manager to join the Business Operations Function within the Safety & Surveillance Group (S&S) at the Medicines and Healthcare Products Regulatory Agency (MHRA). This permanent, full-time role supports the delivery of the Agency's strategy and Corporate Delivery Plan, ensuring that S&S service provision meets financial and performance targets. The role involves leading the delivery of key programmes including Strategic Data & Intelligence Capability (SDIC), Regulatory Reform, and the Future of Safety.

The Programme Delivery Manager will oversee a portfolio of programme activities from conceptual planning through to operationalisation, managing dependencies, risks, budgets, and people. You will work closely with the S&S Senior Management Team and other stakeholders to ensure projects deliver maximum value, are completed on time and budget, and are embedded with appropriate processes and guidance.

The MHRA is implementing a flexible hybrid working model with a minimum of 8 days per month on site, which may flex up to 12 days depending on business needs. Remote working options may be available for specific roles and should be discussed with the recruiting manager.

Experience
- Proven ability to optimise delivery flow of teams, addressing complex risks, issues, and dependencies including those without clear ownership.
- Demonstrable experience in resolving and unblocking issues between teams or departments at senior levels, with strong mediation skills.
- Experience coaching organisations on team dynamics, conflict resolution, and community building.
- Knowledge of regulations and procedures relevant to the safety of medicines and medical devices.

About you
- Skilled team leader with excellent communication abilities to engage both technical and non-technical stakeholders.
- Ability to promote a performance management culture and deliver high-quality work to meet business targets.
- Collaborative and adaptable, able to guide teams through process changes and continuous improvement.
- Committed to maintaining safety and quality standards in service delivery.

Qualifications
- Degree or postgraduate qualification in a relevant scientific discipline such as Pharmacy, Chemistry, Chemical Engineering, or equivalent experience.
- Degree or postgraduate qualification in management or business administration, or equivalent experience.