About the Role This role reports directly to the Senior Programme Officer and is responsible for assisting with the delivery of projects and programmes across the Highways and Transport service to run effectively and efficiently. The role will include assisting with managing correspondence and highway searches, assisting in maintaining programme documentation, organising and taking minutes for Highways and Transport meetings with officers, councillors and external stakeholders, as well as providing financial support such as raising purchase orders and paying invoices, which will be important parts of the role. Assisting with the delivery of high-profile Highways and Transport projects. Communicating all stages of the project to internal and external parties and stakeholders. Organising meetings and publications. Maintaining records, financial support such as raising purchase orders and paying invoices, quality checks and updating the project delivery plan. Helping to manage and track correspondence. Assisting with managing Highway Search enquiry responses. Analysing data under direction. About Us This is an exciting opportunity to join a recently formed team to provide overarching support across a broad range of transport programmes and projects. The team currently consists of the Programme Manager, Senior Programme Officer and a Project Support Officer. We are recruiting for a Project Support Assistant to complete our team. The Programme Management and Support Team sits at the heart of the shared Highways and Transport service across Kingston and Sutton. The service covers a multi-million pound delivery programme including a wide variety of disciplines from walking, cycling and bus priority schemes, to school streets, behaviour change events and planned maintenance programmes. The Programme Management and Support Team provides critical project and programme support across all Highways and Transport teams, through the centralisation and coordination of all project delivery, helping to keep the service running efficiently and to manage competing priorities across a diverse range of transport projects. The team is key in helping to streamline shared systems and processes, ensuring both boroughs are working in collaboration to deliver high quality and consistent services to residents, through a one culture holistic approach. On a day to day basis the team helps to track the health of the overall Highways and Transport programme, escalating or assisting with any issues where needed to help the project managers ensure successful delivery. We are the key communication line between a wide range of internal and external stakeholders, providing a hub of information and data to facilitate the smooth running of projects, for example financial information, data analysis and coordination of funding bids. The team also oversees longer term projects to identify ways to improve processes and increase efficiencies, so as to continually improve service delivery. About You You are a quick learner, have a keen attention to detail, are confident to take initiative and ask questions, and are able to manage multiple priorities in a busy and varied work environment. You will have an interest in, and preferably some experience of working within a Highways, Transport or Project and Programme Management environment. You are competent with IT and Digital processes, and have experience on Google sheets or Microsoft Excel, or have an eagerness to learn. You are organised and are able to keep data well managed in order to be able to respond quickly to information requests. You ideally have experience of project administration including providing financial support such as raising purchase orders, assisting with correspondence and complaints, or a willingness to learn. You enjoy working collaboratively, have great communication skills and are committed to ensuring equality and diversity is embedded in everything we do. You would like to be part of a friendly team, helping to keep the Kingston and Sutton shared Highways and Transport service running smoothly. Our Offer To You As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.