Location
Kingston Upon Thames, South West London

Hours
Full Time (hours not specified)

Salary
£29,436 per annum

About the Role
As Registration, Nationality & Bereavement Coordinator, you will contribute to delivering effective and efficient statutory and non-statutory Registration, Nationality & Bereavement Services within the Royal Borough of Kingston upon Thames. You will provide administrative support across all areas of the service in line with statutory legislation and local authority policies. Working collaboratively within a team, you will learn and support business processes while identifying opportunities for improvement. The role offers opportunities for professional development to increase knowledge and map career progression. You will also provide deputy cover for Registration Officers regarding birth and death registrations and deputise for the Superintendent Registrar in taking notices of intention to marry or form a civil partnership.

Kingston Register Office serves customers registering births, deaths, marriages, civil partnerships and stillbirths. It also provides access to records and certificate copies. The service operates across two sites: the Guildhall in Kingston town centre and the Bereavement Office at Kingston Cemetery.

About the Borough
Located in zone 6 with excellent transport links in and out of London, Kingston is a vibrant and diverse university town with a strong sense of community. It boasts an idyllic riverside location, a mix of modern and historic town centres, good shopping, and great restaurants. The borough offers extensive open parklands and cycle routes connecting district town centres, making it an enjoyable place to live and work. Kingston Council is passionate about working closely with residents and vulnerable groups to help maintain independence and balance support with independent living.

Experience
Experience in administrative roles or customer service is desirable but not explicitly stated. Ability to work within statutory frameworks and local authority policies is important.

About you
- Collaborative team player with a willingness to learn and improve business processes
- Committed to professional development and career progression
- Able to provide deputy cover for Registration Officers and deputise for the Superintendent Registrar
- Passionate about delivering excellent public service and supporting vulnerable groups

Qualifications
Not explicitly stated, but knowledge of registration legislation and local authority policies is advantageous.