Location
Stratford, London

Hours
Permanent and Fixed Term Contract (6 months) positions available. Agile working with 20% - 40% of contractual hours worked from the reporting office (hybrid working).

Salary
Starting from £37,451 per annum plus commission and £1,300 Essential Car User Allowance* dependant on experience

About the Role
Join our Metra Living Property Management Team at L&Q! Metra Living’s Private Rented Sector (PRS) portfolio is one of the largest in London, offering high-quality rental homes in well-connected locations across the city. Our focus is simple: delivering excellent homes and exceptional service for every resident.

We are seeking experienced Property Managers to join our driven PRS team. You will share and live our values, bringing commitment, customer focus, and fresh energy to our established teams.

This is a fast-paced and varied role where no two days are the same. You will work with a diverse range of residents, using your motivation, problem-solving skills, and determination to thrive in a target-driven environment.

As part of a dedicated Property Management Team, reporting to a Property Management Team Manager, you will contribute directly to delivering a high-performing service.

Your impact in the role includes:
- Supporting the management function to maximise rental returns and minimise tenancy void periods
- Working collaboratively with internal and external stakeholders to ensure high property standards and support organisational targets
- Ensuring compliance with legislative requirements across the property portfolio and associated activities
- Providing excellent customer service to a demanding client base and maintaining relevant records and systems
- Collaborating with Lettings and Maintenance teams to ensure a positive customer journey
- Minimising and managing rental arrears effectively

Experience
- Property management experience in the private rented sector
- Proven track record in delivering on targets and deadlines within a demanding customer-focused commercial environment
- Experience of using MS Office Suite

About you
- Excellent communication (written and verbal) and customer service skills
- Ability to work as part of a dynamic team and respond positively to challenges
- Strong organisational skills to manage a varied workload
- Ability to problem solve
- Track record of building positive relationships with a variety of stakeholders
- Awareness of budgetary and financial risk in the residential marketplace

Qualifications
No specific qualifications required, but relevant property management experience is essential.