About the Role Queen Mary Hall (QMH) is set to be a pivotal community asset for Kingston residents, especially designed to serve council tenants and leaseholders in the Cambridge Road Estate. As the interim replacement for Piper Hall, QMH will support a vibrant range of activities and services during Phase 1 of the Cambridge Road Estate regeneration programme. We are seeking a dedicated Community Centre Operations Manager to oversee the day-to-day operations of Queen Mary Hall. This role is crucial in ensuring that the hall serves as a thriving hub for community engagement and support. About Us As part of our ongoing commitment to community development and enhancement, Kingston Council, in collaboration with our joint venture development partner, Countryside, we are undertaking the refurbishment of Queen Mary Hall. This initiative is a key element of the preparation for the ambitious regeneration of the Cambridge Road Estate. Queen Mary Hall, located directly opposite the Cambridge Road Estate in the Cambridge Gardens area, has been chosen for refurbishment due to its strategic location and the potential to significantly improve local community facilities. This project not only aims to enhance the existing hall but also ensures that community activities can continue seamlessly during the regeneration phase of the nearby estate. About You We are looking for someone who is cheerful and practical and loves meeting new people, you'll also need: Great customer service skill and will be able to work with a wide range of people including Members, residents, businesses, communities, and partner organisations. Strong organisational and planning skills to manage events and activities. Excellent written and verbal communication skills Knowledge of landlord services, ideally gained in a housing or community organisation. You will be technically proficient and understand the importance of Health and Safety. Ability to be able to work flexible hours that will include some on-site presence comprising evening and weekend working Our Offer To You As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.