Location
London, at Adagio Aparthotels - London City East, ideally located in the heart of London next to the Tower of London and Tower Bridge.

Hours
Full Time (hours to be confirmed during the hiring process)

Salary
Negotiable

About the Role
First impressions are everything! As a Reception Team Member, you will take care of guests from arrival through to departure, ensuring they have a memorable experience. You will greet, check-in, respond to requests, and settle accounts while providing exceptional service. Taking initiative to add a personalised touch to each guest’s stay is key. You will proudly promote the hotel facilities and look for opportunities to enhance the guest experience through up-selling. Working at Adagio means being part of a company that adapts to all guest needs with a range of serviced apartments designed for maximum comfort. Benefits include an employee benefit card offering discounted rates at Accor worldwide, learning programs through our Academies, opportunities to develop your talent and grow within the property and globally, and the ability to make a difference through our Corporate Social Responsibility activities.

Experience
Previous experience in a customer-facing or hospitality role is advantageous but not essential. A strong team spirit and guest-oriented mindset are essential.

About you
You are well organised, service minded, and have a strong sense of ethics, leading by example. You enjoy working in a team environment and are committed to delivering exceptional guest experiences.

Qualifications
No specific qualifications are required; however, a positive attitude and willingness to learn are essential.