Location
Golders Green

Hours
Rota basis including evening and weekend shifts
12-hour shifts

Salary
£16.00 per hour

About the Role
We are looking for a caring, motivated, and proactive Care Team Leader to join our residential and nursing care teams. This is an exciting opportunity for an experienced care professional who is passionate about delivering high-quality, person-centred care while supporting and leading others to achieve the very best outcomes for residents. As a Team Leader, you will lead shifts, support and guide care staff, and ensure residents receive safe, compassionate, and responsive care that promotes wellbeing, dignity, independence, and quality of life. You will play an important role in creating a warm, inclusive, and supportive environment for residents, relatives, colleagues, and visitors, while helping to maintain the high standards our services are known for.

Your responsibilities will include leading and coordinating care staff during shifts to ensure excellent standards of care are consistently delivered, supporting residents with personal care and daily living activities in line with individual care plans and preferences, and promoting residents’ physical, emotional, social, psychological, and spiritual wellbeing. You will contribute to the development and review of care plans to ensure care remains person centred and responsive, respond promptly and appropriately to alarms, incidents, emergencies, and resident requests, and support, mentor, and motivate care staff to maintain a positive and professional team culture.

Additionally, you will assist with staff induction, supervision, learning, and development, including agency staff where required, maintain accurate records, ensure effective communication with residents, relatives, colleagues, and healthcare professionals, and promote health, safety, safeguarding, and compliance with organisational policies and care regulations. You will also support an excellent customer experience for all residents, families, and visitors.

Experience
- Experience working within a care environment, including supervising staff within a care setting
- Experience supporting older people, including individuals living with dementia and physical disabilities
- Understanding of safeguarding, health and safety, and person-centred care practices
- Knowledge of medication administration and CQC regulations/KLOEs

About you
- Strong communication, leadership, and organisational skills
- Ability to manage challenging situations positively and work effectively under pressure
- Good IT skills, including the use of electronic care planning systems
- A flexible and compassionate approach to supporting residents’ needs

Qualifications
- Essential: QCF Level 3 in Health & Social Care or equivalent
- Desirable: Assessor or Mentor qualification
- Desirable: Understanding of Jewish values, culture, and traditions