About Us Good resident engagement and participation is a top priority for Housing Services. Making sure that we involve our residents in improving our services and promote strong, sustainable communities is paramount. We have recently remodelled our resident participation service to match our aspirations and are now looking for enthusiastic and dedicated professionals to join our new team. As a Resident Participation and Inclusion Officer you will play a lead role in supporting Hackney’s involved residents, including tenant and resident associations (TRAs), estate- based gardening groups and specialist forums. You will help to ensure effective governance and financial management of our registered groups, develop online information and guidance, and promote the development of new groups. The ideal candidate will have a real passion for promoting the inclusion of Hackney’s diverse communities and be committed to resident empowerment. To excel in this position, you will bring experience of working with residents successfully to promote participation and engagement, preferably in a housing environment.You will need to demonstrate that you have a good understanding of resident participation principles and practice, and experience of developing and implementing good community governance. Excellent communication and partnership working skills will be essential. Your track record will show that you have a ‘can-do’ attitude, can drive forward service improvements and innovation, and have successfully worked on a cross- departmental basis and / or with community networks. For an informal discussion about this role, please contact Agnieszka Kostus, Resident Participation Team Leader on 07858681353. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form. This application process replaces a supporting statement. Closing date for applications: 7 August 2024 (22:59 pm) Interview dates: to be confirmed We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:[email protected] Disclaimers apply, for full details see: https://hackney.gov.uk/email-disclaimer