Location
Regent Street, London

Hours
Part-time, 28 hours per week including weekdays, weekends and occasional late nights

Salary
Competitive salary

About the Role
We are looking for a part-time Supervisor with a passion and flair for customer service to join our Flagship store in Regent Street. You will offer an exceptional customer experience that is welcoming, genuine and aligned with our brand values. The role requires someone who works well in a team, thrives under pressure, and can react positively and calmly to change while maintaining professionalism. You will have co-responsibility for the day-to-day running of a standalone store, driving sales and company objectives. You will assist the Store Manager with payroll, rotas, stocktakes, and reports, support stock management including offsite stockroom duties, unloading deliveries, and sending stock to store. In the absence of the Store Manager, you will take full ownership of the store and team, leading by example and supporting daily tasks. You will ensure the highest standards of housekeeping, cleanliness, and visual merchandising are upheld. Additionally, you will organise and support in-store and field events to promote NEOM as a brand while collaborating with partnering businesses. Training current and new team members will be part of your responsibilities. You will also proactively identify ways to contribute to the wellbeing of our planet, colleagues, community, and customers. At NEOM Wellbeing, we are more than a company; we are a movement dedicated to supercharging wellbeing with 100% natural fragrances at our heart. We offer wellbeing days, time off to volunteer, birthday leave, enhanced healthcare, sick leave, competitive maternity entitlement, a monthly product allowance, and staff discounts. We seek someone who lives our values, challenges the status quo, and believes a positive attitude is everything.

Experience
At least 1 year minimum experience in a Retail Supervisor role, preferably within the Health & Beauty industry

About you
A passion for wellbeing and customer service with the ability to inspire colleagues
Meticulous attention to detail and the ability to maintain impeccable store standards
Thrives in a collaborative and supportive team environment
Alignment with NEOM values and a keen interest in wellbeing
Desire and capability to coach and develop your team to reach their full potential
Commercially driven with a focus on increasing store footfall
Positive energy that inspires others

Qualifications
Not specifically stated, but relevant retail supervisory experience and a passion for wellbeing are essential