Location
London Borough of Sutton, The Old Rectory, Festival Walk, Carshalton.

Hours
Full Time (hours not specified)

Salary
£13,047 per annum

About the Role
Cognus are seeking to appoint an enthusiastic and innovative member of staff to support the School Admissions Team. The key focus of the role is to ensure in-year school applications for Sutton primary schools are processed within statutory timeframes, and that children without a school place are tracked into education effectively. The role will also support the wider team as part of main points of entry to school at Reception and Year 7, as well as other general team functions. The successful candidate will need to communicate effectively, handling telephone and email enquiries to provide support to those accessing our services. They will have good IT literacy, using Microsoft Office products, and maintain accurate information in our pupil database. Additionally, they will contribute to problem-solving when there are complicating factors involved and track residents into education.

Experience
Experience in handling enquiries and working within administrative or customer service roles is desirable. Familiarity with school admissions processes or education sector experience would be an advantage.

About you
Enthusiastic and innovative with strong communication skills, both written and verbal. Able to handle telephone and email enquiries professionally and provide excellent support to service users. Good IT literacy, particularly with Microsoft Office products. Able to work accurately and maintain detailed records. A problem solver who can manage complicating factors effectively and work collaboratively within a team.

Qualifications
No specific qualifications are stated as mandatory; however, relevant administrative or education-related qualifications would be beneficial.