Location
Roehampton, South West London

Hours
Full Time (hours not specified)

Salary
£41,878 per annum

About the Role
We are recruiting for a Senior Registry Officer (Enrolment and Student Records) to join our friendly and supportive Registry team at the University of Roehampton. This is an exciting opportunity to play a key role in delivering enrolment and student records operations that underpin the student lifecycle, while contributing to the continued development and improvement of Registry services across the University.

Key responsibilities include leading and coordinating the operational delivery of enrolment and registration processes across the University’s intake points, ensuring activities are delivered effectively and in line with institutional timelines and regulations. You will oversee the accuracy and completeness of enrolment data within the student records system and support the integrity of the student record. Providing authoritative advice and guidance on enrolment processes and student records matters to colleagues across the University will be essential. You will also line manage Registry staff to ensure the delivery of a high-quality, responsive, and student-focused service.

Main duties and responsibilities:
1. Plan, coordinate and oversee the operational delivery of enrolment periods, ensuring systems, staff and processes are aligned to meet agreed timelines and service standards.
2. Identify operational risks relating to enrolment delivery and student record management, implementing mitigations where appropriate and escalating significant risks.
3. Ensure the accuracy, completeness and integrity of enrolment and student registration data within the student records system.
4. Oversee and maintain the integrity, security and completeness of paper and electronic student records relating to registration and enrolment.
5. Design and review routine data quality reports, investigate discrepancies and implement corrective actions within agreed internal controls.
6. Provide authoritative advice and guidance to staff and students on enrolment regulations, processes and data requirements.
7. Ensure appropriate controls and validation checks are in place for data imports, system integrations, module allocations and manual record amendments, collaborating with relevant system owners.
8. Act as the operational lead for module allocation systems and processes, ensuring accuracy, timeliness and compliance with institutional requirements.
9. Coordinate with collaborative partners to ensure timely and accurate transmission of student and programme data in accordance with agreed standards and regulatory requirements.
10. Work closely with Academic Schools / Faculties, Admissions, Curriculum Data Team, and other relevant departments to ensure ongoing accuracy and completeness of the student record.
11. Provide regular assurance and accurate management information to the Academic Registrar and Deputy Academic Registrar to support decision-making and reporting.
12. Contribute to the development and continuous improvement of enrolment and student record processes.
13. Undertake any other duties commensurate with the seniority of the post, as required by the Deputy Academic Registrar and Head of Service.

Experience
- Experience working within student records, Registry or academic administration in a higher education environment.
- Proven ability to manage complex operational processes and deliver services effectively during peak operational periods.
- Experience leading or supervising staff and supporting teams to deliver high-quality administrative services.
- Confident working with student record systems and data to ensure accuracy and resolve issues.
- Ability to build strong working relationships with colleagues across academic departments and professional services to support effective service delivery.

About you
- Strong leadership and coordination skills.
- Detail-oriented with a commitment to maintaining data integrity and accuracy.
- Excellent communication skills with the ability to provide authoritative advice and guidance.
- Proactive in identifying risks and implementing mitigations.
- Collaborative and able to work effectively with multiple stakeholders across the University.

Qualifications
No specific qualifications were detailed in the original posting; however, relevant experience in higher education administration and student records management is essential.