Location
Romford, London Borough of Havering

Hours
Full Time (hours not specified)

Salary
£35,520 - £38,739 per annum (Grade 5)

About the Role
We are seeking an organised, reliable and proactive Service Administrator to provide high-quality administrative support across the Early Help and Partnership Service. This is a key role supporting senior managers and ensuring the smooth and effective operation of services that support children, young people and families. Key responsibilities include managing communication such as telephone and email enquiries, organising diaries and schedules for the Head of Service and Service Managers, arranging and facilitating meetings including preparing agendas and taking minutes, ensuring compliance with policies, procedures and GDPR requirements, maintaining accurate records and databases, coordinating with internal departments and external agencies, providing cover for other Service Administrators within the service, and travelling to meetings across the borough. The duties outlined are indicative and not exhaustive; other reasonable duties may be required as directed by management.

Experience
- Providing administrative support within a local authority, health, education or similar environment
- Supporting senior management including diary management
- Arranging and supporting meetings including agenda preparation and minute writing
- Working to tight deadlines in a fast-paced environment without compromising accuracy
- Managing information and data effectively and securely
- Communicating effectively with internal and external agencies
- Understanding key values and behaviours required in social care
- Handling highly confidential information in line with GDPR requirements

About you
Flexible, adaptable and able to work independently as well as part of a team. Reliable, organised and proactive with excellent IT skills, particularly in Microsoft Office and other IT systems.

Qualifications
No specific qualifications are stated; however, relevant experience and skills as outlined above are essential.