Location
Westminster

Hours
36 hours per week, Monday - Friday

Salary
£53,319 per annum

About the Role
Do you see yourself driving meaningful change for children and families? Can you use your experience to lead improvement and transformation across complex services? Does the idea of joining a service committed to better outcomes for vulnerable children inspire you? If yes, we have the perfect role for you! Our Children’s Service is looking for a passionate and dedicated Service Development Officer to join our team and help make a real difference.

As a Service Development Officer, you will play a key role in supporting the identification, planning and delivery of strategic priorities across Children’s Services and with our key partners. You will lead on the end-to-end continuous improvement cycle, delivering a range of significant and complex development and transformation projects.

Through your work, you will help modernise services, improve performance, and ensure better outcomes for vulnerable children, young people and their families.

Key responsibilities include:
- Supporting the delivery of strategic priorities within the Children’s Services Division
- Managing the full project lifecycle, from identification through to implementation and evaluation
- Leading service improvement activity and transformation projects
- Using data, analysis and stakeholder insight to inform service design and improvement
- Working collaboratively across teams and partners to embed sustainable change.

Experience
Proven experience in business analysis, service improvement or change management
Knowledge of programme and project management methodologies
Experience contributing to policy and strategy development
Experience of working within children’s services, local government or the public sector is highly desirable.

About you
You will be a motivated and self-directed professional with strong analytical and improvement skills, and a clear commitment to public service.
Strong written, numerical and analytical skills
Excellent problem-solving capability and attention to detail
The ability to work independently, use initiative, and manage complex priorities
Confidence engaging with stakeholders across systems and services.

Qualifications
Please refer to the detailed job description and person specification for full qualifications and requirements.