Location
Elgin Ave., London

Hours
36 hours per week, Monday - Friday

Salary
£38,070 per annum

About the Role
As a Scheduler within Pest Control Services, you will play a vital role in ensuring the effective delivery of pest control operations across the borough. Working in a busy office environment, you will be responsible for arranging appointments, scheduling programmed works, managing customer enquiries, and providing administrative support to frontline operatives. You will help ensure services are delivered efficiently, meeting legislative requirements, council policies, and customer expectations for both residential and commercial clients.

About the Team
Pest Control Services is committed to improving the quality of life for residents, businesses, and visitors by delivering a safe, clean, and pest-free environment across Southwark. As part of Traded Services, the team provides essential frontline services to a wide range of residential and commercial customers and is focused on expanding and enhancing its service offer in the future. You'll join a supportive and dedicated team that values collaboration, continuous improvement, and professional development, offering opportunities to grow your skills while making a meaningful difference to the community.

Experience
Experience in scheduling, administration, or customer service roles.
Experience handling customer enquiries via telephone and email.

About you
Enthusiastic, organised, and customer-focused individual who thrives in a busy working environment and is committed to delivering high-quality services.
Strong IT skills and confidence using a range of office software and applications.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage competing priorities and meet deadlines.
A proactive and solution-focused approach to problem-solving.
The ability to work effectively both independently and as part of a team.
A commitment to delivering excellent customer service at all times.
Good attention to detail and accuracy when managing appointments and service records.

Qualifications
Please refer to the job description and person specification for detailed qualifications and requirements.