Your typical day could start with a residents’ coffee morning at one of the schemes on your patch. Then you might be attending a liaison meeting with a third-party care provider operating in your building, before supporting one of your team-members with a health-and-safety audit. As a Service Manager you’ll be the interface between our leadership team and the delivery of our older people’s housing out on the ground. You’ll be an ambassador for our organisational values, leading and inspiring your team to embody those values in their day-to-day interactions with residents. With a particular focus on helping our older residents to live healthier, happier lives, you’ll actively create and sustain a caring, supportive service which prevents social isolation, keeps residents’ homes safe and comfortable, and promotes independence for as long as possible. You’re a people person who likes to get things done. You’ll enjoy working collaboratively with other teams and you’re first rate at building meaningful relationships across the business to enable you to find creative solutions to problems. You’ll need to be out at your schemes for the majority of your time, and at our head office once a week, but can balance this with homeworking in order to keep on top of your admin. Your role covers all aspects of specialist housing delivery, and your team-members will be responsible for building safety compliance, repairs administration, tenancy management and Anti Social Behaviour case handling; additionally they’ll be responsible for providing ad hoc housing-related support to residents and for social inclusion activities, the additional functions that make our homes special. If you’re creative in your problem-solving, energised by supporting vulnerable adults and, like us, committed to helping your team-members flourish, we want to hear from you. To be successful in this role, you’re: experienced at leading effective teams in a housing/social care setting committed to the delivery high-quality support services to older people and vulnerable adults; resilient, with a positive, flexible, can-do approach and the capacity to work across a broad geographic region organised, with the ability to manage a diverse and varied caseload and to prioritise work effectively expert in the field, with a relevant professional qualification (or prepared to pursue one in the near future) Here are just a few of the benefits of working at Peabody: 30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution the opportunity to broaden your skills and enhance your professional development by undertaking an accredited qualification, supported by us This role will require an Enhanced DBS check. Ready to apply? Please click ‘Apply Now’ and submit both your CV and a bit about why you are the right person for the role. If you need to ask us anything else at all, feel free to drop an email to Julie-Ann.O'[email protected] Early applications are encouraged as we reserve the right to close the advertisement earlier than stated. INTERVIEWS WILL TAKE PLACE WEEK COMMENCING 5 AND 12 AUGUST. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.