JOB TITLE: Software Engineer SALARY: £55,755 - £61,950 LOCATION(S): London HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least Two days per week, or 40% of our time, at our London office. About this opportunity The Analytics & AI Services Platform is an Enabling Platform as part of the Group Chief Operating Office. Our purpose is to 'automate the routine whilst supercharging our understanding of customers in order to help Britain Prosper'. The emphasis is on the provision of products that enable automation, in combination with generating, interpreting, and acting upon the data that improves our customer understanding. Our focus is on providing our products through federation and self-service to enable Business Platforms to deliver value at pace. As a member of the Conversational Experience & Analytics Lab, you'll play a vital role in our efforts to build a forward-thinking Chatbot as a Service platform. You'll collaborate on innovative solutions that incorporate Language Models & Generative AI within a well-established cloud-native ecosystem. We're a diverse group of people. Software Engineers, Robotics Specialists, Cognitive Developers, Data Scientists, Conversation Designers, Natural Language Engineers and many more. We come from a variety of backgrounds across the globe, but we all share in the vision of the untapped potential of human and machine intelligence. The conversation experience and analytics lab requires Engineers to deliver its strategic platform goals. The lab is currently very light and needs more Engineers to both support existing live service and delivery change at pace. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need Experience as a Software Engineer or in a similar role with experience of building applications using code. Good understanding of software development principles with examples of real application Experience in Node.js, React & Next.js Hands-on experience with cloud-native architecture (GCP or Azure preferred) and containerisation technologies (e.g., Kubernetes, Docker) Familiarity with Agile principles & practices including scrum methodology and associated tools such as Jira Detailed understanding of software testing methodologies and practices Good problem-solving and analytical skills Effective collaboration and relationship-building capabilities Knowledge of Cyber Security and techniques to ensure resilient applications An understanding of networking - preferably including a mixture of public cloud & on-premise infrastructure And any experience of these would be really useful Experience of Python is an additional advantage Knowledge & experience of Helm Hands-on experience with NLP frameworks and AI applications is a plus Knowledge of AI and language models in Chat platforms About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies