Location
London

Hours
Full Time

Salary
£36,600 - £63,000 per year

About the Role
As a Solution Engineer – Apps & AI, you will help organisations accelerate innovation by modernising applications, adopting AI-powered solutions, and building intelligent and agentic experiences that deliver measurable business value. You will independently lead complex and strategic customer engagements, collaborating with technical decision-makers, architects, developers, and business leaders to shape technical strategy, design and prove solutions, and lead complex technical wins. Combining deep expertise across application modernisation, AI, agents, and developer technologies with strong architectural judgement and business acumen, you will navigate ambiguity, evaluate trade-offs, and build alignment around the right technical approach.

Working across account teams, specialists, engineering, customer success, and partners, you will orchestrate the right expertise to accelerate customer decisions, adoption, and expansion. Beyond individual engagements, you will scale your impact by mentoring others, developing reusable approaches, building competitive insight, and bringing customer and market learning back to product and engineering teams.

Key Responsibilities
- Develop strategic Apps & AI technical approaches that align customer priorities with Microsoft’s application modernisation, AI, agentic, and developer platform capabilities.
- Build deep competitive knowledge across the AI and application landscape, sharing insights with field, product, and engineering teams.
- Partner with account and specialist teams to shape strategic win, adoption, and expansion plans for complex Apps & AI opportunities.
- Identify emerging customer and market patterns and provide actionable feedback to product and engineering teams.
- Act as a technical thought leader by sharing architectures, demonstrations, best practices, and customer learnings.
- Build readiness for peers across application modernisation, AI-powered applications, agents, developer productivity, and emerging technologies.
- Lead and contribute to technical communities, events, hackathons, and mentoring.
- Build strong technical relationships with partners to extend Microsoft’s Apps & AI capabilities and capacity.
- Identify opportunities to use partners to accelerate application modernisation, AI implementation, and customer adoption.
- Scale successful customer approaches through partners to replicate technical wins across customers and the wider Microsoft ecosystem.
- Build trusted relationships with key customer technical decision-makers and influencers to shape Apps & AI strategy and technical direction.
- Lead complex technical wins spanning applications, AI, developer platforms, and related workloads, orchestrating Microsoft and partner resources.
- Proactively identify and resolve technical blockers, engaging engineering and product teams as needed.
- Coach account teams and technical sellers, establishing clear engagement and hand-off strategies that accelerate customer decisions, implementation, and adoption.
- Lead architecture design sessions, demonstrations, proofs of concept, pilots, and hackathons that prove the value of modern applications, generative AI, agents, and developer technologies.
- Design end-to-end solutions using Azure application platforms, Microsoft Foundry, GitHub, containers, Kubernetes, APIs, integration, data, and AI capabilities.
- Adapt architecture patterns for complex customer requirements, balancing security, Responsible AI, scalability, resilience, performance, and cost.
- Create reusable architectures, demonstrations, and technical assets to scale successful approaches across customers and the wider business.

Experience
- Technical pre-sales or technical consulting experience, ideally with cloud and hybrid technologies.
- Experience in solution architecture, application development or modernisation, migrations, and technology management.
- Expertise in modern application development, cloud-native architectures, AI-powered applications, generative AI, copilots or agents, and associated developer technologies.
- Relevant Microsoft or industry certifications across Azure, AI, application development, architecture, security, or related technologies are preferred.

About You
- Strong architectural judgement combined with business acumen.
- Ability to navigate ambiguity, evaluate trade-offs, and build alignment around technical approaches.
- Excellent collaboration skills to work across account teams, specialists, engineering, customer success, and partners.
- Passionate about mentoring, sharing knowledge, and scaling impact beyond individual engagements.
- Proactive problem solver with the ability to identify and resolve technical blockers.
- Strong communication skills to coach account teams and technical sellers effectively.

Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred but not mandatory.
- Equivalent experience in technical pre-sales or consulting roles is acceptable.