Location
Chiswick

Hours
Flexible contract with a fixed number of hours per week across a variety of days and shifts. Open to conversations about flexible working arrangements.

Salary
£32,000 per annum

About the Role
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity, and joy by inspiring your customers and colleagues and maximising sales.

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

As an OB Store Manager, you will:
- Analyse a variety of reports to measure the success of the store and team
- Work with KPIs to evaluate the store’s performance and identify development areas
- Provide exceptional leadership and guidance to all team members, ensuring personal and store objectives are met
- Conduct progress meetings and appraisals in a timely manner, setting SMART goals
- Communicate any development or training issues to the Area Manager and People Advisor
- Ensure exemplary customer service is delivered at all times
- Ensure the team adheres to OB operational standards
- Maintain an approachable yet authoritative communication style consistent with the Oliver Bonas tone of voice

Bonas Benefits
- Generous employee discount up to 60% off all OB products
- Free access to 24-hour employee assistance programme offering financial, emotional and vocational support
- Flexible holiday entitlement: 30 days (including bank holidays), increasing to 35 days with length of service
- Annual discretionary profit-related bonus scheme
- Free membership for Westfield Health Cash Plan or Private Medical
- Auto-enrolment into pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store

Experience
Proven experience in team management.

About you
Positivity, vibrancy and readiness to take on any challenge.
Kind, helpful and considerate towards customers and team members alike.
Exceptional organisation skills and natural multi-tasking ability.
Commercial awareness.
Ambitious, resourceful and eager to learn and grow.

Qualifications
No specific qualifications required, but a passion for retail and leadership is essential.