Location
Islington, London

Hours
Full Time

Salary
£59,459 per annum

About the Role
As Strategic Communications Manager, you will play a key role in shaping and strengthening Notting Hill Genesis's reputation during a critical phase of its transformation journey. Based within the Corporate Affairs function, you will lead the development and delivery of high-impact communications that tell our story as a purpose-driven organisation and support our performance improvement ambitions. Working closely with colleagues across the business, you will align messaging to a clear, compelling strategic narrative that integrates our social purpose, mission, and priorities in a way that resonates with residents, stakeholders, and external audiences.
This high-profile role involves developing and delivering integrated communications campaigns, raising the profile of our Executive team, and ensuring our communications are consistent, engaging, and impactful across all channels.

Key Responsibilities
- Develop and deliver NHG's reputation strategy, aligning communications with organisational priorities.
- Create and lead integrated, multi-channel campaigns that build awareness and strengthen NHG's reputation among residents, stakeholders, and media.
- Oversee the strategic communications grid to ensure alignment and prioritisation across all corporate affairs activities.
- Plan and coordinate proactive communications, maintaining consistency across media, digital, internal, and stakeholder channels.
- Build strong relationships with senior leaders and operational teams to deliver high-quality, insight-led communications plans.
- Lead profile-raising activities for the CEO and Executive team, including media engagement, thought leadership, and LinkedIn presence.
- Measure and evaluate communications effectiveness and reputation impact, using insight to continuously improve.
- Collaborate with internal teams and external agencies to develop compelling content across all channels.
- Support crisis and incident communications as required.
- Embed NHG's values through inclusive, engaging communications that reflect the diversity of our workforce.

Experience
- Proven experience developing and delivering strategic communications programmes in complex environments.
- Strong experience in integrated communications planning and delivering campaigns with measurable impact.
- Experience working with senior leaders and executives, with the ability to influence and provide constructive challenge.
- Demonstrable success in creating compelling narratives and content that engage diverse audiences.
- Experience managing reputation and crisis communications in fast-paced environments.
- Excellent stakeholder management, influencing, and relationship-building skills.
- Strong analytical and evaluative skills, with the ability to use insight to shape communications.

About You
- Ability to operate autonomously, manage competing priorities, and remain calm under pressure.
- Excellent written, verbal, and visual communication skills, with the ability to simplify complex issues into clear messaging.
- A strong external focus, with curiosity about the housing sector, political landscape, and wider environment.

Qualifications
- No specific qualifications are stated; however, relevant experience and skills in strategic communications are essential.