Location
City of London, Guildhall

Hours
35 hours per week, Full-Time, Permanent

Salary
£44,110 - £49,140 Inclusive of London Weighting

About the Role
The City of London Corporation is establishing a new Private Sector Housing & Building Safety Team within Port Health & Public Protection to strengthen statutory housing enforcement and regulatory functions. The team’s work covers private sector housing enforcement, HHSRS inspections and interventions, HMO licensing, building safety and fire safety in residential properties, Renters’ Rights implementation and enforcement, civil penalties, notices and formal enforcement action.

As Technical Officer, you will provide high-quality administrative, coordination and customer support functions across the Housing & Building Safety service. You will help ensure efficient safety processes, accurate record-keeping and effective communication with residents, landlords, contractors and internal teams. This role is central to the smooth operation of building safety workflows, compliance reporting and housing safety activity, supporting the Team Manager and Environmental Health Officer in delivering the Private Sector Housing – Building Safety service.

You will act as a key point of contact for the service, manage shared inboxes, handle enquiries and complaints, coordinate inspections, site visits and multi-agency meetings, maintain electronic and paper records, and support the preparation and updating of service strategies, policies and operational procedures.

The role also involves data management and reporting, including maintaining IDOX Uniform housing safety records, supporting performance reports, dashboards, statutory returns and data integrity. You will assist with enforcement and compliance work by gathering and organising evidence, drafting enforcement correspondence and statutory notices for review by an Environmental Health Officer, preparing concise witness statements or case summaries under supervision, and supporting communications with residents and stakeholders.

You will liaise with external agencies and partners such as housing providers, the London Fire Brigade, building control bodies and the Building Safety Regulator, helping the team coordinate joint inspections, safety initiatives and a joined-up approach to housing and building safety matters.

This is an excellent opportunity for someone who wants to develop a career in regulatory services and housing enforcement. You will be part of a new specialist team whose work protects residents, supports vulnerable people, improves housing conditions and helps ensure those responsible for housing meet their legal obligations.

Note: This post is exempt from the Rehabilitation of Offenders Act and requires an Enhanced Disclosure & Barring Service check. The role is offered on a hybrid working basis with workplace attendance requirements dependent on role needs.

Experience
Experience supporting environmental health casework involving investigatory casework, inspections and enforcement. Experience using property databases such as IDOX Uniform. Experience in regulation and enforcement including PACE and service of notices. Experience handling housing complaints, interpreting large volumes of data, customer contact and presentation skills is desirable.

About you
Strong interest in regulatory services, housing compliance and public protection. Good written and oral communication skills with the ability to prepare reports, witness statements, correspondence and advisory documentation. Effective communication skills at all levels. Awareness of building safety, fire safety or housing standards workflows. Ability to liaise with external agencies and partners.

Qualifications
Degree or working towards a degree in Environmental Science, Environmental Health or a similar relevant Level 4 qualification. Knowledge of housing and environmental health legislation and understanding of administrative processes within housing, compliance, safety or similar regulatory environments.