Location
London

Hours
Full Time - Hours to be confirmed as per Academy schedule

Salary
Competitive salary commensurate with experience

About the Role
The Queensmith Academy is a three-year fixed-term development programme designed for individuals with a foundational understanding of jewellery-making who aspire to build a genuine career as a Goldsmith. You will work alongside our production team, learning from experienced mentors and progressing through increasingly complex tasks as your skills develop. Throughout the programme, you will clean and assemble casts using various techniques, solder and laser gold and platinum, resize and polish customers' pieces, and complete tasks promptly according to manufacturing notes. You will be expected to clearly communicate any queries during production, follow company procedures for processing client orders, accurately record your productivity timings, maintain an organised and tidy workspace, and support senior staff including the Head of Manufacturing and Head of Workshop L&D as needed. By the end of the three-year curriculum, you will be equipped to Queensmith standards with the potential opportunity to transition into a permanent role depending on your progress and business needs. We seek motivated individuals ready to commit, learn, and grow with us.

Experience
Basic understanding of jewellery manufacturing processes. Basic bench skills.

About you
- Willingness to learn and develop new skills in a fast-paced environment
- Ability to use microscopes and other specialist equipment (training provided)
- Ability to work under pressure and meet deadlines
- Attention to detail and commitment to high-quality standards
- Positive attitude and eagerness to be a company ambassador
- Commitment to the discipline of a professional workshop including reliable attendance, consistent performance, pride in your work, and an unwavering willingness to learn
- Strong interpersonal and teamwork skills
- Clear and articulate communication abilities
- Good organisational skills
- Problem-solving skills and openness to feedback
- Proficient time management

Qualifications
Foundational knowledge of jewellery-making; no formal qualifications required but a positive attitude and dedication to learning are essential.